Michael W.
Fast delivery
Guy named Dave helped me out. Excellent customer service.
DME Hub is a full service online provider of medical equipment and supplies. We keep our overhead low and pass the savings along to the customer. If you know what you're looking for, take advantage of our low prices, simple site navigation, and easy checkout. If you need a little advice, we have product experts on staff with over 25 years of experience to answer your questions. That's why we're endorsed by every major manufacturer and receive 5 star reviews.
DME Hub (dmehub.net) has 4,191 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Michael W.
Guy named Dave helped me out. Excellent customer service.
Mirthe S.
Your products are always of good quality. Your customer service is great too.
LEQUES L.
Order placed with ease, competitive prices and reasonable international shipping costs. Excellent seller, courteous and responsive to questions asked. Site to recommend!
William E T.
You had the parts I needed and they were shipped on time..
B.T. P.
The product is of great quality, no problem there. Getting the product was the problem. The website says items ship in 3-5 days. My order took 4-5 weeks with me calling once a week after the first week. The manufacturer kept telling DME Hub the new normal excuse re covid and not enough staff etc. Then during the fourth week it was they had no idea why it had not shipped. When I finally during the fifth week said if it doesn't ship today cancel my order, miraculously that very same day I got a tracking number etc. They wasted no time charging me for the product though, the charge came through after a day or two after I placed the order. The request for review came within a week as well. Had I not called x5 and then decided to cancel my order I never would've received my product. No excuse for such poor service.
Response from DME HubAug 28, 2022
***SUPPLY CHAIN & WORKFORCE DISRUPTIONS ARE STILL CAUSING DELAYS*** Thank you for your valuable customer feedback. Unfortunately, the mobility industry, much like many other industries in the USA and around the world is still struggling with supply chain and workforce related issues/delays. DME Hub considers delays with mobility products to be a serious matter and is working with its suppliers to ensure customer orders are fulfilled as quickly as possible. We have also been making every possible effort to stay in communication with customers regarding order status and estimated ship dates. However, delays with informing and updating customers have still occurred. DME Hub has allocated additional staffing resources to help alleviate these issues with communication. Thank you for your patience and understanding while we work through these challenging and difficult times. Sincerely, DME Hub Customer Satisfaction Dept
Ingrid
We received a call to review our order and make sure everything was what we were looking for with the wheelchair parts. Hoping the order arrives soon! Very helpful customer service.
Jay L.
Excellent customer service and quick shipping
M & M Enterprises, L.
Quick turnaround, good prices.