Dixxon FlannelReviews of dixxonquality.com

Dixon was great for quite a few years. But as of recent, they give you issues if you don't agree with their sizing, which has been very inconsistent. Even when you tell them, you need to change an item before shipping or processing has taken place, they will flat out tell you no and send the item anyway. And then refuse a return and or charge you for it, if they do accept it. It's a shame to see a company go downhill so fast, not only customer service or the lack of but the quality of the product has been driven into the ground.

Im new to dixxon and have just bought my 6th flannel it started with the SLAYER and just received the 50th iron maiden and love the quality...Metallica comes out tomorrow and im getting it...

Update: The company got in contact with, apologized for all the problems. They got the items i wanted back in stock. Shipped then to me and provided a credit for the next order. I got the items and they do look good. Original post: I run between Medium and Large, on the website it says items runs large. That being said, i ordered the medium and it was too small. I have two problems with this company. 1. On 12/25 i was able to start a replacement order. But they didn't hold any of the items for me. Why have me create a replacement order at that time if none of the items are going to be held. 2. They started ghosting me on 12/30, Dec 23, 2025 I sent them a request via email to return and get new sizes. Dec 25, 2025 They sent me a link to print the return label and i was able to start a replacement order. I got the same jacket just in Large. The other jacket i got was not in stock so i had to pick another one but that's fine, i just picked something else. Dec 29, 2025 I printed and dropped off the items at USPS. I emailed and let them know. They got back to me with a link to my RMA the items but one of the items had gone out of stock. I emailed them because it would not let me do anything at all, i could not complete the order, change the order, nothing. Dec 30, 2025, 1:35 PM Informed me one of the items is out of stock... ya i know. Dec 30, 2025, 1:43 PM I emailed them within 15 of their email letting them know i would take the one item left in stock and i will take a refund on this other item. Jan 2, 2026 The item i requested 3 days ago is now out of stock... I email them asking for a full refund. Its been 8 business days since they last contacted me and they have not refunded my money. Company is a scam till i get my money back.

My kid turned me on to Dixxon, used to wear flannels as a kid, had loads of Pendletons. This company has a variety of Flannels, bamboo shirts, with gift items to make you feel like a proud Dixxon supporter.

Attention, ce sont des vêtements de très mauvaise qualité quand il se décousse , faites appel au service après-vente qui vous promettent d’envoyer un autre article et qu’il ne font jamais , à fuir absolument

Just for a heads up since it’s the holiday season. Their website is absolute trash and you have to make sure that you go in and actually DELETE any old address because if they are on your profile, even if you did not put them in for the shipping address, it will AutoCorrect when you check out to whatever old addresses you have.

Ordered a flannel which I loved , a flannel turned up . They sent the wrong one and by the time I tried to order the flannel again it had sold out . Customer service says maybe next time keep an eye on release dates etc which I thought was very cheeky and condescending . I’ve been a dixxon customer for years and this happens. Now I can’t get the flannel I ordered as it’s sold out as it’s a special one off . Never have this trouble with violent gentlemen or other similar makes .

The shirt aren’t flannel but 100%polyester it says on the label, Flannel is warm and soft. Tried to cancel the order right after I purchased the shirt and they completely ignored my email. Got the shirt from Germany but to return it I have to ship it to Holland, they won’t refund the first shipping cost and the return cost, better to try to sale the shirt on Vinted.