Melissa J.
New Pants..Broken Button
Brand new pair of men's pants out the bag... the button came right off. Quality of the clothes are horrible.
Quality Flannels Built to Last. Dixxon Flannel Co.
Dixxon Flannel (dixxonquality.com) has 143 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Surprise, Arizona
Excellent

Clothing & Underwear · Phoenix, Arizona
Excellent

Clothing & Underwear · CAREFREE, Arizona
Excellent
Clothing & Underwear · Arizona
Excellent
Showing 61 reviews with 1 star · Clear filters
Melissa J.
Brand new pair of men's pants out the bag... the button came right off. Quality of the clothes are horrible.
Brittany
Their bamboo shirts and flannels would be better if they didn't use cheap polyester. Also since they annoyed me with my most recent purchase and getting 2 defective shirts and are going to be sending a 3rd(2nd replacement) I am done ordering from them for awhile if at all. I don't understand why they can never refund defective items either. I see they could care less about bad reviews/people's feelings also.
Pierre D.
Les chemises ont l'air de bonnes qualité par contre les chinos c'est vraiment de la marde... Porté puis lavé 4 fois et fini la teinture, le marron tourne au orange et des traces claires au niveau des coutures et de la ceinture. Horrible.
Samuel
I had close exposure to a large volume of Dixxon product and the quality issues are not occasional — they're constant. After every peak season, returns come back by the truckload, and the defects are the same ones over and over: Torn buttons and ripped stitching straight out of the package. Zip-up hoodies, anchor jackets, and chino pants with busted zipper stitching that fails almost immediately. Fabric measurements that don't match what was ordered — shirts running off-spec in ways a customer would notice the moment they put it on. Odd odors on items that should be brand new Returned and used items being cycled back into inventory under loose guidelines, meaning what arrives at your door may not be new at all. Internally, when defects are found before shipping, the blame tends to fall on whoever discovered the problem rather than on the QC process that let it through. The only time a defect is treated as a real defect is when a paying customer sends it back. That tells you everything about how seriously quality is taken. For shirts in this price range, you should expect better. There are workwear and flannel brands at the same price point or lower that actually stand behind what they sell. I would look elsewhere.
Chris
I spent alot of time making sure I chose the right size based on dixxons sizing info. Once I receive the 5 shirts I bought I found they were far too small. Asian size at best. Unless you can try it on first dont trust there sizes. dixxon would not allow me to exchange the shirts so I lost the sales pricing. Will not be wasting my money with dixxon again.
Stace B.
The shirt looks cool and has a glow in the dark feature but the quality is awful, bobbling on arrival,threads hanging loose and couldn't exchange as they don't accept exchanges l,terrible product and experience with them
Mr. M.
February 17 I receive adds for “Dixxon flannel of the month 29.99” I cannot find anything about flannel of the month. I reach out to be told “there is no flannel of the month this month” strange since the add was recurring and received in February.
Madswede
Spouse got me into Dixxon flannels around 9 or 10 years ago and there were issues with the shoulders being too narrow, which they corrected in later revisions which was great. But every single purchase I've made over the years has arrived with some sort of defect, either stitching not completed around buttons, or extra threads still left on the garment that should have been cleaned up or imperfections in the actual material itself that was deemed acceptable and sold regardless. The original Noveske flannel, The Gringo, The Shovelhead, and frisco all are a few that I've had that have had these defects unfortunately. I've got over two dozen or so flannels and was quite the supporter of the brand. However that all changed after I was received a Venkman as a Christmas gift and upon opening up the Dixxon bag it came sealed in, there was a tear in the stitching in the shoulder. My spouse had waited for this gift to arrive and they gave her a hard time about tracking then when this defect was discovered the return process was non-existent. They gave her a runaround by dragging communication on, not providing customer service to have shipping refunded or garment replaced, I was just left with a gift that was damaged and packaged/sold by Dixxon and they wouldn't step up and make it right at all for my spouse and that set the tone and my lack of support for Dixxon after that.