Dixxon FlannelReviews of dixxonquality.com

Awesome Flannels that are Good Quality and Comfortable. Lots of options for all kinds of activities and they have great customer service and some awesome people who work for that company.

I had close exposure to a large volume of Dixxon product and the quality issues are not occasional — they're constant. After every peak season, returns come back by the truckload, and the defects are the same ones over and over: Torn buttons and ripped stitching straight out of the package. Zip-up hoodies, anchor jackets, and chino pants with busted zipper stitching that fails almost immediately. Fabric measurements that don't match what was ordered — shirts running off-spec in ways a customer would notice the moment they put it on. Odd odors on items that should be brand new Returned and used items being cycled back into inventory under loose guidelines, meaning what arrives at your door may not be new at all. Internally, when defects are found before shipping, the blame tends to fall on whoever discovered the problem rather than on the QC process that let it through. The only time a defect is treated as a real defect is when a paying customer sends it back. That tells you everything about how seriously quality is taken. For shirts in this price range, you should expect better. There are workwear and flannel brands at the same price point or lower that actually stand behind what they sell. I would look elsewhere.

Just received my first 2 Dixxon flannels. Exactly 1 week from purchase to delivery from Brisbane to Sydney. I was in no rush so I’m fine with that. Had never seen or tried on in person so always a gamble with online purchases. I’m a mens xl/xxl depending on the brand so I went with xxl to be sure. They fit great with a little room to move which I prefer and the quality seems fine to me but time will tell. Got the Madison on sale for $50 and the Shadow flannel of the month for $60 plus $15 shipping. 10% off next purchase with the loyalty rewards and subscription so overall I’m very happy with this purchase and will be keeping an eye out for sales and FOTM in the future. $80-$90 is a bit steep for me but I can handle $50-$60. Hope this review helps someone that was in the same position I was before purchasing.

I spent alot of time making sure I chose the right size based on dixxons sizing info. Once I receive the 5 shirts I bought I found they were far too small. Asian size at best. Unless you can try it on first dont trust there sizes. dixxon would not allow me to exchange the shirts so I lost the sales pricing. Will not be wasting my money with dixxon again.

The shirt looks cool and has a glow in the dark feature but the quality is awful, bobbling on arrival,threads hanging loose and couldn't exchange as they don't accept exchanges l,terrible product and experience with them

February 17 I receive adds for “Dixxon flannel of the month 29.99” I cannot find anything about flannel of the month. I reach out to be told “there is no flannel of the month this month” strange since the add was recurring and received in February.

Spouse got me into Dixxon flannels around 9 or 10 years ago and there were issues with the shoulders being too narrow, which they corrected in later revisions which was great. But every single purchase I've made over the years has arrived with some sort of defect, either stitching not completed around buttons, or extra threads still left on the garment that should have been cleaned up or imperfections in the actual material itself that was deemed acceptable and sold regardless. The original Noveske flannel, The Gringo, The Shovelhead, and frisco all are a few that I've had that have had these defects unfortunately. I've got over two dozen or so flannels and was quite the supporter of the brand. However that all changed after I was received a Venkman as a Christmas gift and upon opening up the Dixxon bag it came sealed in, there was a tear in the stitching in the shoulder. My spouse had waited for this gift to arrive and they gave her a hard time about tracking then when this defect was discovered the return process was non-existent. They gave her a runaround by dragging communication on, not providing customer service to have shipping refunded or garment replaced, I was just left with a gift that was damaged and packaged/sold by Dixxon and they wouldn't step up and make it right at all for my spouse and that set the tone and my lack of support for Dixxon after that.

I’ve been a long-time Dixxon customer and have placed many orders through the Dixxon app while logged into the same account tied to my Gmail email. I did not change accounts or my checkout process between purchases. Despite this, loyalty points were inconsistently credited to a different email/account that I never intentionally created or used. This happened even though the purchases were clearly from the same person, using the same Apple Card, with the same billing and shipping information — which customer support could see. One of the misattributed purchases occurred during a buy-12-get-13th-free promotion, which directly impacted eligibility for the free item. Splitting points across accounts also affected my progress toward a higher loyalty tier. After contacting support, I was told that accounts cannot be merged, points cannot be transferred, and no manual adjustment is possible, even for system-driven errors. The products are solid, but the loyalty program and customer support offer no flexibility or escalation when issues arise. Buyers using Apple Pay should be aware that points may not credit correctly — and there is no remedy if they don’t.