Richard W.
More details would be nice
It would be nice to get more specific details about the properties we are invested in: Address, year built, purchase price...even the thumbnail of one of them on the website as far as I can tell appears to be from a stock image library. I know I would feel better about my investment if I knew the real details and I'm sure others would as well. Next it would be nice to have a clearer picture of what / when my investment will reach maturity and how will I withdraw or reinvest my money when it's over.. does the money get automatically deposited back in my bank account? do I get a withdraw option that shows up on my account page when it's time? how do I track when that time happens? there is no info in the documentation or on the website about those details other than the broad 3 to 5 years mentioned. Update: ( It's been about 8 months since I originally posted this review so I thought I would do an update now ) The investment is consistently returning 0.416% every month for the last 8 months or roughly 5% APR While this isn't a bad return I would have to say if I was to do it all over again I would put my money in a higher yield dividend stock instead getting around 8% to 10% APR which would give me a better return and more flexibility / liquidity if I need the money for something else or want to change my investment at any time instead of being locked in for 4-5 years.
Response from DiversyFundSep 1, 2020
Hi there Richard! Thank you for taking the time to review us! We're sorry about your experience. Customer experience and transparency are big priorities for us! We send our investors quarterly project updates and notify investors every time an asset is acquired. You can find more info on the properties and project updated below: https://diversyfund.com/investment-updates/ The investment term is approximately five years. The REIT is not open-ended, meaning it won't go on indefinitely. It goes through a cycle of acquiring assets, renovating, increasing rents, and then selling the assets. The five-year term allows us to go through this process. Investors are liquidated upon the sale of the assets at the end of the term. We'd like to reach out directly to address your concerns. If you could provide us with the best email or contact number to reach you, one of our team members would be more than happy to assist with your concerns. You can also reach us at [email protected] Thank you The DiversyFund Team