nitin J.
I am an extremely unsatisfied…
I am an extremely unsatisfied customer... your website subscribed me to products that I did not want and refuse to give me a refund. Your business practices are deceptive and customer service unsatisfactory. There is nowhere on the website where I can see my active subscriptions... or even cancel it or change/delete my payment method. This site is a major scam driving business unwanted subscriptions.. And when I requested to cancel my account... They wanted an explanation and would not do it... They sent me the following message "We regret to inform you that we are unable to cancel the account. Please do not worry there will be recurring orders placed again" So, I guess they can't even cancel my account
Response from Distacart.comOct 3, 2024
Hi Nitin Juneja, We apologize for any inconvenience you have experienced. Product subscriptions can only be initiated by customers, and we do not encourage or induce them to subscribe. You can view subscription products by visiting the "Manage Subscriptions" section of your account. However, your subscription has been canceled, and no further recurring orders will be placed. For further clarification, please contact us at [email protected] or call us at +18552534782, and we will be happy to assist you. Thank you, Customer Happiness Team!