Distacart.comDista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.
Distacart.com (distacart.com) has 4,633 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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4,633 approved reviews, newest moderated first
Dolly
The product is good quality, it was delivered on time.
Response from Distacart.comNov 20, 2024
Hi Dolly, Thank you for your positive feedback! We're glad to hear you're satisfied with the quality of the product. We appreciate your support and hope to serve you again soon! Please reach out to happy @ distacart.com or call us at +18552534782 for more help and we'll be happy to help you. Thank you, Customer Happiness Team!
Dipika S.
Timely delivery and beautiful piece.
Response from Distacart.comNov 19, 2024
Hi Dipika Shilpakar, Thank you for your positive feedback! We are glad to hear that you are happy with the product and our fast service. We truly appreciate your support! Thank you, Customer Happiness Team!
LAKHWINDER S.
I recently had a great experience shopping with Distacart. Their platform offers a wide range of authentic Indian products, from groceries to wellness items, making it incredibly convenient for someone like me living abroad. The website was easy to navigate, and placing my order was seamless. What impressed me the most was the delivery. The package arrived on time, and everything was securely packed to ensure there was no damage. The quality of the items was excellent, exactly as described, and it felt like a slice of home delivered right to my doorstep. Their customer service deserves a special mention. They were prompt in responding to my inquiries and kept me updated throughout the shipping process. Overall, Distacart has earned my trust for their authenticity and reliability. I highly recommend them to anyone looking for high-quality Indian products with great service. Rating: ⭐⭐⭐⭐⭐
Response from Distacart.comNov 18, 2024
Thank you Lakhwinder! -Kiran(CEO Distacart)
Amit J.
Its a scam!!!! We ordered kurti and plazo and could not wear it after one wash, such worst was the quality and shipping charges are big scam. You will never get the product on time..It was last time I used it.
Response from Distacart.comNov 17, 2024
Hi Amit Jha, We are sorry to hear that the product does not meet your expectations. We strive to provide high-quality products and reliable service. We take customer feedback seriously, and we will make sure your concerns are forwarded to the relevant team for review. It incurs a lot of money to our fulfillment partner for shipping products overseas from India at express delivery. Please note that the product price is inclusive of duties and all the taxes so that you have peace of mind with hassle-free delivery. We have checked the order details and found our seller has dispatched and delivered the shipment to your doorsteps within the promised time. Please reach out at [email protected] or call us at +18552534782 for more clarification and we'll be happy to assist you further. Thank you, Customer Happiness Team!
Nicholas
It’s handy to get these products for this price, what a great range, but I am tired of FedEx saying that Distacart have not paid the courier fees, me having to request that Distacart sort it, this time I actually had to pay myself and get Distacart to refund me because they had an admin problem. Not great in regards to sorting their deliveries. ***update*** Thanks for response Distacart, but “ in rare cases where invoices are forwarded to customers, we request them to share the details with us so we can handle the payment.“ - this has happened several times I have ordered in the last 1.5 years
Response from Distacart.comNov 16, 2024
Hi Nicholas, We apologize for the inconvenience you've experienced. It's our responsibility to pay the duties and ensure hassle-free delivery of the shipment to your doorsteps. We appreciate your understanding and prompt payment, and we have already initiated the refund. We have instructed the carriers to charge the duties to the seller’s account, and in rare cases where invoices are forwarded to customers, we request them to share the details with us so we can handle the payment. If the carrier requests payment upon delivery, we suggest the customers to pay to avoid any delays in receiving the package, and we will process the reimbursement. We are taking steps to minimize such issues moving forward. Please reach out at [email protected] or call us at +18552534782 for further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!
Rinel B.
Im from south africa , Order ayurvedic meds from Distacart, there were some issues with customs here,I did recieved my order , the team from Distacart team were very professional and kept me well informed throught the delivery processs, excellent service! will definitly order from them again.
Response from Distacart.comNov 14, 2024
Hi Rinel Bhownath, Thank you for your positive feedback! We are delighted to hear that you are happy with our fast service. We truly appreciate your support! Customer Happiness Team, Distacart.com
Tristen T.
I ordered my growth pills nearly a month ago and it still hasn’t arrived even tho it’s stated to come in 7-15 days
Response from Distacart.comNov 9, 2024
Hi Tristen Thexeira, We apologize for the inconvenience. We would like to inform you that your order was flagged as high-risk, and we have followed up with you via email requesting the necessary documentation to process it. Since we did not receive a response, we have canceled the order and initiated a refund to your original payment method. Please reach out at [email protected] or call us at +18552534782 for more clarification and we'll be happy to assist you further. Thank you, Customer Happiness Team!
Meile
This is one of the best websites and services I’ve ever tried. Everything works: good discounts, fantastic communication, fast delivery, excellent custom service. I am really happy finally to found a good company -Distacart - where I can trust people and get good quality ayurvedic products from Himalaya! Highly recommmended! Best greetings from Denmark!
Response from Distacart.comNov 6, 2024
Thank you Meile! -Kiran(CEO Distacart)