Distacart.comReviews of distacart.com

Response from Distacart.comMar 13, 2026

Dear Krunal Patel, We’re sorry to hear about your experience and completely understand your concern regarding the undelivered shipment. We would like to inform you that the delay occurred due to recent geopolitical issues, which were beyond our control. Please don’t worry; Dista takes full responsibility for your shipment. In the meantime, we have sent you a separate email with a resolution regarding this matter. Kindly review it and respond at your earliest convenience so we can assist you more effectively. Thank you, Customer Happiness Team

Response from Distacart.comMar 13, 2026

Dear Sam, Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when you’re trying to get an update on your order and don’t receive clear information. During the call, we were unable to locate any order details using the information available, which is why our team requested the order number or the email address used to place the order so we could investigate it further. Unfortunately, without these details, we’re unable to access the order in our system. We kindly request you to please write to us at [email protected] with your order number or the email address used while placing the order, and our team will promptly look into it and provide you with a clear update Thank you, Customer Happiness Team