DiscountMags.comReviews of discountmags.com

Lawanda was pleasant, very helpful, patient, and a pleasure to work with. Kudos on this excellent customer service representative.

Customer Service Representative Lwanda was professional, competent and knowledgeable. She solved my issue in less than a minute and was enjoyable to speak with.

Lawanda was very thorough and rapidly helped me resolve my issue with a magazine subscription that had gone undelivered for a year. Thankfully the magazine extended the subscription another year to make up for the year of lost issues. She was very communicative and I never felt like I had to wait very long for a response from her. Thank you for all your help!

Lawanda was excellent! She answered all my questions completely. She was a wealth of information and was so very pleasant and friendly! I loved talking with her!

I renewed my subscription to Consumer Reports on their website. Unfortunately, they started a new subscription instead of renewing my subscription. I attempted to get this corrected through their customer service, but they told me I had to contact the magazine. As a result, I received duplicate magazines for 5 months. When I check their website, it shows I paid for a two year subscription but instead of 2 years, they are only crediting me with one year (April 26 to March 27). They have stopped responding to my emails, and failed to correct their obvious mistakes.

I absolutely love getting paper subscriptions through discountmags! I accidentally cancelled 4 magazines thinking I was cancelling just a free digital issue. The customer service was excellent she was so nice and helpful. She went over what I cancelled so I can reorder again. Your service is great and I was so appreciative your excellent customer support helped me resolve so easily. I have recently purchased many magazines and I will continue to be a loyal customer in the future

After trying in vain to cancel online 5 magazine autorenewals with Discount Magazines, I called customer service and was connected to Latasha. She identified herself and spoke in a cheerful, pleasant voice. She asked my email address and immediately brought-up my account. She cancelled the subscriptions at once, reassured me that my credit card would not be charged, and sent me emails confirming the cancellations. She was very efficient. After my frustration of not being able to cancel the subscriptions online, I was pleasantly surprised how pleasant and polite she was. I am writing this review to recognize an outstanding employee.

Garbage! Paid for a year. Received 2 issues. Been trying to get money back since April. Get an email every 3 weeks saying waiting for distributor. Stay clear and far if you can. Don't recommend!!