DiscountMags.comReviews of discountmags.com

I paid for a magazine subscription on April 9 th and have yet to receive it. Unable to reach anyone by phone. No one answers. I'm afraid I was scammed and out $22.80. I would not recommend using them. I'm determined to get a full refund. That's money I worked hard for

I've use DiscountMags service for several years and for several different magazine and have always been satisfied with their service and response to questions or problems.

Customer beware. My order for a dictionary that I paid for was missing from the box that was damaged in the mail due to poor packaging. I have pictures of the post office's message about it and also the physical package that was wrapped in plastic that didn't contain the dictionary I ordered due to poor packaging. I called DiscountMag three or four times only to get AI responses and their AI said they would arrange to send the dictionary but they didn't. Nor did I receive a message about it. When I tried to connect with a human person, I received the message that it would take 3-4 days for a DiscountMag rep to return my call. I wrote about my issue on their website form but no one responded and there was not a way to make a copy of my complaint and DiscountMag does not publish their email address. I got their email address when I started a dispute in Paypal. They sent Discountmag's email address but Trust pilot does not allow an email to be included in a review. I also wrote on their website about the issue and that I wanted them to reimburse me $29.06 for the dictionary. I received no response from DiscountMag. I'm glad to say that Paypal came through and reimbursed me for the $29.06. I also reported my experience to the BBB ie that I did not receive my order due to poor packaging and that DiscountMag has abysmal customer support. Paypal reimbursed my charges (in 3-4 days)! For all the time I spent trying to make this right, could a DiscountMags rep please send me a an excellent used copy of Merriam-Webster's Collegiate Dictionary 12th edition, published in 2025 and package it well. Also please work harder for the customer's satisfaction! Best, Elizabeth Jesse

I have been ordering from them for years. If you have an issue just contact them and they will fix it. Highly reliable.

I ordered a renewal of a magazine and this was last May 2025. I should have received the fall issue. Well, it's Spring in 2 days and they have yet to fulfill my order. I will not renew or order any magazines through them again. Buyer beware!!!!!!!

Erin understood my problem with a NewYorker digital subscription only being accessible through Magzter, and was able to cancel the subscription and issue an immediate refund. She was also knowledgeable enough to assure me that I would not encounter the same problem with my Economist digital subscription.

Lawanda was extremely helpful and patient and answered all my questions. I really appreciated her help.

taking 2 months to get magazine no live operator Finally got updated