Discount Electronics is based in Texas. Our first store opened in 1997. We sell refurbished laptops, computers and monitors at 70% off retail. All laptops and computers include a one year warranty at no charge.
Discount Electronics (discountelectronics.com) has 49 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
discountelectronics.com
Website
discountelectronics.com
Category
Computers & Phones
Location
Pflugerville, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 35% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Ordered a used laptop from discountelectronics.com.
It came with a broken shift key, so I sent it back for a replacement. I called to ask when a replacement would be shipped, and the rep said they would send it out that day since they had confirmation that I had shipped the broken laptop I had received. She also said she would email tracking info, which I never received. Called back a week later to find it still hadn't been shipped. The new rep said they don't cross-ship replacement laptops. They had received the broken laptop four days prior but were backlogged. I told him I wanted a refund, but apparently their policy is to only give store credit. Had I known that I would never have ordered anything from them, but now that I do, they will never see another order from me.
TL
TL
Important to know
As a professional reviewer and respected marketing authority and critic, I am proud to report a new reining champion in the dumbest individuals in all marketing competition. Discount electronics believe that irritating and torturing clients with badgering emails will eventually lead to profit. Yes, that's what I said. Ridiculous? No. You see,I am presently receiving several emails a day in a little game they like to play to spam me because I reported them for excessive email abuse. Sure, I can block them and settle the issue, but the more important point to understand, is the child like, imbecilic mind of an individual that would do such a chicken crap thing on a daily basis because he believes is is irritating the customer. What he has really achieved, is the loss of a customer, plus the wrath of the customer that, through word of mouth, and loss a future business, will induce. I thank them for this spam, please keep it up. I will also keep up my retaliation, and monetarily, I will cost them tens of thousands of dollars in revenue by exposing who and what they are... disgusting, unintelligent, vengeful looses, with no common sense. Would you risk your livelihood by purchasing anything from people like this who may be needed for service after the sale? Not a chance. Keep 'em coming boys, I like a good war. See you around.
Response from Discount ElectronicsApr 2, 2024
This is a fake review by a competitor who (as you can see) "like's a good war". He posted this fake review on every site. The other sites were smart enough to remove it. Trustpilot will not assist us unless we agree to pay them a monthly fee.
This is why Trustpilot is not a reliable source of reviews. If you want real customer reviews of any business, check Google. Google doesn't charge small businesses for reviews.
SB
S B.
Great service!
Justin at the Round Rock Store took great care of me!
CU
customer
Stay away from this company they…
Stay away from this company they scammed me
AR
Art
They Give No Refunds, Go Elsewhere
I bought a tower from them which arrived with a worthless cord which connected to nothing and after I paid $86 to return it they would only refund part of my money; did I say refund, THEY DON'T GIVE REFUNDS THEY RIP YOU OFF BY GIVING YOU CREDIT FOR THEIR SITE WHICH IS ONLY 2/3 OF WHAT YOU PAID FOR IT, GO SOMEWHERE ELSE.
RA
Randy
I bought a used laptop from them as a…
I bought a used laptop from them as a back up one, never really had to use it but from the time I started to I have had problems with. After a few minutes it did the blue screen of death and said LOCKED on it had no clue what it meant, but WATCH DOG ERROR comes to mind. I kept on trying to read the screen before it would turn off. finally i was able to it said battery was low. It was plugged it. Not even running off the battery. And the battery always said full. I had to remove the battery to get it to work. So I have no battery in it. And more I us it more I have problems with only been using it for a few weeks and I have all kinds of software issues. What a pile of poo. Waist of money.
How is a fake review 4/3/2024 this is a active account and the junk you sold me is just that. I finally figured out the battery was and is defective. As long as I remove the battery and just run it plugged into power it works. I still do not use it much because my old computer works better. You cannot except someone telling the truth about the crap you sell so call it a fake account and that I closed it. And that I am a competitor you are sad little man. Just do not sell junk
JP
James P.
Run away from DE
Run away from DE . Stay away . They will not ship your item when they say they will .
Response from Discount ElectronicsApr 2, 2024
This is a fake review by a competitor who (as you can see) opened a new account just to leave us a fake review. Trustpilot will not assist us unless we agree to pay them a monthly fee.
This is why Trustpilot is not a reliable source of reviews. If you want real customer reviews of any business, check Google. Google doesn't charge small businesses for reviews.
BA
Bill A.
Do not buy here
Do not buy here. I bought a pc, no windows key came with it. Then it took all day to get them to send one once I was able to contact them. I WILL NEVER BUY HERE AGAIN.