E.G
Condescending, abusive and faulty products
rude, and condescending. Got a pair of hearing aids that belonged to someone else and then got a pair of faulty ones. Instead of being treated with care and understanding I got threatened- REPEATEDLY when USPS mishandled a return. They are not really interested in patient care. They are about their bottom line STRICTLY. JUST HORRIBLE, and yea, I've got receipts. (Recorded calls, voicemails and screenshots to prove it) Reply to company response: I was NOT in fact fully refunded as I originally paid for RUSH shipping and never got a working set- and the replacements were NOT RUSHED, so the rush shipping was never fulfilled, and I was shorted that cost in the refund. I DID send drop off receipt to TREY AND RYAN (since we are outing people with no regard to privacy), dated Dec 13, 22- yea, let's look at the tracking- the item magically appeared in JANUARY in CALIFORNIA on first scan, CHECK THE TRACKING. How does the tracking say first scan in ANAHEIM with a label YOU GUYS BOUGHT, from Florida, being sent from MY LOCAL POST OFFICE ON THE GULF COAST???so YEA THATS A USPS MISTAKE- look at them blaming me even here... anyone who wants to see the evidence can hit me up any time- avoid this company.
Response from DiscountdailyhearingJan 25, 2023
Hello Madeline, we apologize for your experience. We generated the return label for you on December 12th and completed telecare services on the second set you received. USPS tracking shows the package sent out on January 19th. It was not intended to come across rude or condescending. You offered to send us the receipt of where you dropped the hearing aids off so we could help with filing a package claim, but it was never provided. Patient was full refunded.