DiRxReviews of dirxhealth.com

Efficient and great communication

Efficiency, price and ease of ordering through website.

i have called customer service and confirmed my new shipping address in CA which was confirmed by them but they shipped meds to NC 😥

Great pricing and fast delivery

There was an issue causing a delay and you worked quickly to resolve it and completed the order. Great customer service

I had been relatively pleased with them due to the affordability. But I have yet to have a single prescription without some delay or snag or issue before it is sent, and this time was just too much - they did not notify me about a prescription issue for days, then emailed the day before Thanksgiving so I had no time to address it, and the customer service was TERRIBLE when I called - they basically said "well, it's not our fault." NO interest in helping us, in facilitation of the shipping so we got the needed medication, NO value placed on us as a customer. We are STILL waiting for the medication, and the company did NOTHING to follow up or solve the issue aside from offering $10 after I complained that they were not showing any interest in our situation. Absolutely awful experience.

Auto refills on time. I dont have to think about it.

The time to delivery (~2 weeks) was unacceptable. If you can't figure out how to fulfill meds in 2-4 days, you are in the wrong business. Most likely, you are under capitalized. Ideally, the business should be supported by 4-6 distribution centers near large population centers.