DiRxReviews of dirxhealth.com

In the beginning, all monthly orders were received accurately and on time. Recently, I started receiving messages from this provider that my medication could no longer be sourced. I was advised to ask my doctor to send a prescription to a local pharmacy, which increases the cost of drugs compared to online. Have not heard anything from them since. Total disappointment!

MY ORDER TOOK MONTHS TO BE IN STOCK . i WAS FINALLY SENT AN E-MAIL THAT IT WAS IN STOCK. DIRX ASKED ME IF I WAS STILL INTERESTED. i SAID YES . AT THIS POINT I`VE BEEN OUT OVER 2 MONTHS . THEN THEY SENT ME A MESSGE THAT MY ORDER WAS CANCELLED DUE TO PAYMENT ISSUE SO I IMEDIATLY TRIED TO CALL . WAITED ON HOLD 30 MINUTES THEN IT DISCONNECTED ME. NEXT MORNING AT 9:00 AM I CALLED AGAIN, LISTENED TO MUSIC AGAIN FOR HALF AN HOUR AND WAS DISCONECTED AGAIN . SO AT THIS POINT I DON`T KNOW WHERE MY ORDER STANDS . OH AND I SENT E-MAILS WITH NO RESULT .

Absolutely horrible customer service. I ordered over $200 of medicine and no one would ever call me back or email me. Totally horrible experience I lost all of my prescriptions and refills because I could never get them to move to another pharmacy. Do not recommend to use this company.

Scam… two prescriptions never filled and eventually cancelled after two months.

I signed up for the annual savings plan, where I pay one price and they supply all my prescriptions. Currently I have 6 prescriptions to be filled and they say they are out of all my medications, that they are on order. It's been 2-3 weeks and now I'm out. I do not recommend this company.

My DiRx experience was a huge disappointment, I joined in March of 2024 and my first order came promptly...it went downhill from there. I had numerous complications in getting my "auto-refills." In June it was "supply chain delays" but lately it has been "Out of Stock." And strangely, though these meds are important to my health, they did not let me know about the delays and in each case I had to email the care team (who respond promptly and politely) to find out why my meds had not come. I have 4 medications that are pretty common but since January 2025, three of them have been "out of stock." I finally received the 1 medication they could get and I am cancelling my account.

I signed up for the annual plan, two separate times on my everyday medicines they were out of stock, I had to contact my doctor and pick up a local supply, then have my doctor resend my prescription to DirX to fill them. At the end of the year I was not provided 4 90 day supplies only 3 and cheated.

The price is right but this is the 2nd time I have not been able to get my medication due to them out of supply - waiting on shipment. I can’t wait so no choice to go elsewhere.