DiRxReviews of dirxhealth.com

After writing a review last week. I wanted to give an update. We were charged 3 times for my husband’s medication. January 19th, February 1st and 2nd. We recieved one of the $101.37 back and dirx said the one on the 2nd didn’t go into their account I had to dispute the charge and we recieved the 2nd back yesterday. So everything is good now. Thank you

Got scammed by DiRx. Paid for prescription in advance while my doctor submitted the script via the DiRx instructions. 3 weeks later and still no pills arrived. Called their “dedicated” customer care number and all I got is a series of unrelated, prerecorded advertisements for other services. Called the alternative number and was answered by more of the same. Reported this scam to the FTC and local authorities who state they have many complaints about DiRx.

• Excellent Customer Service. There were a few order issues which Customer Service solved promptly • 7-10 day turnaround for Order when Medical Provider sent prescriptions to DiRx • Some small problems w online ordering process. DiRx Customer Service explained they are a ne company improving their order system They recommend using Internet Explorer which is not available for Mac OS

Automatic refill was out of stock and no one let me know until 12 days later when I called asking where my medication was. Also, was not aware that I had to call an order my meds, even though my doctor had already sent the prescription to you. You can improve by notifying the customer when a medication is out of stock. Also, you can improve by filling the prescription based on the doctors request not requiring the customer to call an order makes no sense.

My pharmacy closed and I didn't know where to go with my RX's. Good RX had this company mentioned on the bottom of their list so I tried DIRX. I love their service and how I can always speak to a real person if I have any questions. Personally I would give them a 10 if I could.

It takes them a month to deliver a single medication Keep on lying to the patient that they didnt receive Dr’s order and trying to contact the Dr even though I m the Dr himself who left the order twice to them and they never tried to contact me

I used to recommend DiRx to all of my friends and fellow cardiac patients. Sadly, the last 6 months with this company has been very disappointing due to poor communication and backordered medications. My trust in this company to provide my needed medications has greatly diminished. Unless something changes, I will not be renewing my Annual Savings Plan subscription in September. DiRx is no longer reliable.

I need it within a very short time and you managed to get it to me. thank you. I'll be ordering from you again.