DirectvdealsReviews of directvdeals.com

Customer service representative was kind, efficient and helpful. I am pleased with my introduction to Directtv.

put my package together as a new customer and everything went fine. I set my install for my move in date of July 1. I received an email from Direct Star with an install date of June 17. I called Directv they directed me to Direct Star (I didn't even know who they were). My first call to Direct Star was transferred back to Directv with no question or explanation from the woman that answered. I called back (because Directv already told me I had to talk to Direct Star) and spoke t a gentleman that informed me they can't book appointments further than 30 days and that I would have to call back. I asked to speak to a supervisor about how everything was wrong about my contact with Direct Star and after waiting I was told he could not come to the phone and while he could not guarantee he would call back he would give him my message. I asked his name and was told "Armondo". I asked for a last name and he said he can't tell me. I asked if they were Directv or another company, he told me they were another company. I asked if they were local to the area I was moving into and he said no they were national. I asked if he really thought telling me a first name of someone in a national company would mean anything when I contacted Directv. I was able to get him to tell me he was in the South Carolina office. So there you go… I will be on the phone with Time Warner and Fios to see what they have to offer and if they can treat customers like they actually care about the thousands of dollars I will spend on their service.

The experience with Direct TV was most satisfactory. The personnel were very helpful and courteous.

I am a very long time customer of Comcast (15+ years with out interruption). My contract was up, so I shopped around. I started out chatting online with Meghan. She was great and then called me. She helped me get to Karen who was Awesome. She was knowledgeable about every part of Direct TV's products and how they compared to Comcast's. She was also up front and totally honest with everything. Once the TV package was picked and installation date was set, She passed me to the Century Link Internet team member. She was also easy to work with, but seemed very efficient to the point of quickly moving us along the process and choosing the right package for me. A little more automated feeling,but not bad. All in all, I am switching from Comcast to Direct TV and Century link due to the total package deal: Awesome customer service, unbeatable prices, and great channel/product line up (with free NFL Ticket). This is one Very satisfied NEW CUSTOMER.

When Direct TV said the install window was 8-12 I completely expected someone to show up right at 12:00. My road had construction delays which caused the installer to have to take a 20 min detour and he still showed up at 8:30. The whole install including installing the dish on the roof & removing the old one, changing out the cables and tacking them nicely to the baseboard was less than 2 hours so I still made it to work before lunches rolled around. Installer was polite and professional & cleaned up after he was finished. Showed me how to operate the remotes & made sure all the channels requested were coming in properly. Nick Campbell was a pleasure to work with during this install.

I was happy with the offers I got for being a new customer. Thank you

Today I spoke with "Q" Quasheem in Charlotte about my terrible experiences with Cox. He listened, he was humorous, and mostly he was HELPFUL! He checked to see if they could provide services in my area, and when he could set up cable for me, he did. Not only that, but he got me an unbelievable rate and took care to make sure I'd get an installation right away. He was kind, he was courteous, he was professional...he used his training and resources to turn me from a lifelong Time Warner Cable and Cox Communications client to a first time AT&T Uverse client and he made my first experience incredibly simple and easy. That's the way a phone call to a service provider should be! Please commend Q for a fantastic job and for providing exceptional service to me tonight. He is a phenomenal team member and I hope to deal with him again if I ever need anything!

Very helpful and polite. Very friendly person I talked to.