Direct HearingReviews of directhearing.com

Response from Direct HearingMar 5, 2025

Thank you for your kind review! 😊 We’re glad to hear that you had a good experience with both the pricing and the support when your hearing aid had an issue. It’s always our priority to quickly diagnose and resolve any problems to get you back to hearing your best. If you need any further assistance, we’re here to help! 💙

Response from Direct HearingMar 5, 2025

Thank you for your review! 😊 We’re glad to hear that you were satisfied with our follow-up service. We always strive to provide excellent support and are here whenever you need us. If you need anything else, don’t hesitate to reach out! 💙

Response from Direct HearingMar 5, 2025

Thank you for your kind review! 😊 We’re so glad to hear that our customer service and remote setup exceeded your expectations. We understand that trying something new can be a bit skeptical at first, but we’re thrilled it worked smoothly for you. If you need any further assistance, we’re always here to help! 💙

Response from Direct HearingMar 5, 2025

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you’re happy with your Phonak BICROS hearing aids and the service you received. It’s our pleasure to help you find the right solution for your needs. If you ever need any assistance in the future, don’t hesitate to reach out! 💙

Response from Direct HearingMar 5, 2025

Thank you so much for your amazing review! 😊 We’re so happy to hear that your experience with Trey, Bobbi, and Will has been first class. It’s great to know that we could assist you quickly when you had an issue with your hearing aid. We truly appreciate your trust in us and are thrilled you’re happy with both the service and prices. If you ever need anything else, we’re always here to help! 💙

Response from Direct HearingMar 5, 2025

Thank you for your wonderful review! 😊 We’re so glad to hear that everything went smoothly with your order and that you’re satisfied with both the support and the value. Your satisfaction means a lot to us, and we’re always here to assist you whenever you need. 💙

Response from Direct HearingMar 5, 2025

Thank you so much for your detailed and thoughtful review! 😊 We’re thrilled to hear that you’re happy with your Phonak Audéo Sphere Infinio I90 hearing aids and the service you received. It’s great to know that the setup and remote adjustment process worked well for you. We’re also glad you did your research and chose us for the savings and support we provide. Your satisfaction means the world to us, and we’re always here to assist you moving forward. If you need anything at all, don’t hesitate to reach out! 💙

Response from Direct HearingFeb 17, 2025

Thank you for your feedback. We sincerely apologize for the delay in receiving your order. Custom earmolds do take longer to manufacture, and we understand how frustrating the wait can be. Our team is actively monitoring your order, and we will provide you with an update as soon as possible. Please feel free to reach out to our customer service team at 888-532-0786 for any further assistance. We appreciate your patience and value your business!