Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
1,121 approved reviews, newest moderated first
Balaji K.
The agent helped me and it was very nicely done.
Response from Direct HearingJun 2, 2025
Thank you for your feedback! We’re glad to hear our agent was able to assist you and that the experience was a positive one. We’re always here to help!
Karl B.
Fixed my issue on the first try!!!
Response from Direct HearingJun 2, 2025
That’s great to hear! We’re so glad we could resolve your issue on the first try. Don’t hesitate to reach out if you need anything else!
Harlin Dalton I.
The instructions were clear and easy to follow.
Response from Direct HearingJun 2, 2025
Thank you for your feedback! We’re glad to hear the instructions were clear and easy to follow. If you need any further assistance, we’re here to help!
James H.
Great service at a great price.
Response from Direct HearingJun 2, 2025
Thank you for your feedback! We’re glad you enjoyed our great service and pricing. We’re here anytime you need us!
Scott I.
Great customer service during purchasing, shipping was fast. Great audiologist over app set up. The audiologist was able to set them up perfect during the appointment. The Phonack Infenio Sphere I90'Ss are far better than my previous hearing aids. Connecting to the app and my devises were seamless. Best experience I have ever had purchasing hearing aids
Response from Direct HearingJun 2, 2025
Thank you so much for your fantastic review! We’re thrilled to hear that our customer service, fast shipping, and audiologist support made your experience seamless and positive. It’s wonderful that your new Phonak Infinio Sphere I90s are such an upgrade. We truly appreciate your trust and kind words!
Michael F.
On our phone call, Donna set me up with my new Phonex hearing aids, so they worked perfectly. She was extraordinarily patient and guided me through the various procedures clearly and thoroughly. It was an hour consultation and confirmed that Direct Hearing with be there when I need it.
Response from Direct HearingJun 2, 2025
Thank you for your wonderful feedback! We’re so glad Donna could guide you patiently and thoroughly through your setup. It means a lot to hear that you feel confident Direct Hearing will be there whenever you need us. We’re here to support you every step of the way!
Paul C.
No one to answer phone. 6 hours to get a return call to hear that I had to wait till next week to get my answers.
Response from Direct HearingJun 2, 2025
We’re sorry to hear about the difficulty you experienced reaching us by phone and the delay in getting your questions answered. We understand how frustrating that can be and appreciate your patience. We’re working to improve our responsiveness and are here to help with any further concerns you may have.
Dennis K.
Will is great thank you
Response from Direct HearingJun 2, 2025
Thank you for your kind words! We’re glad to hear that Will provided great support. We’re here if you need anything else!