Direct HearingReviews of directhearing.com

I was so nervous about buying these as they were 1/2 of the cost of what the audiologist recommended for my wife. Before we met with Will, the could not wear them because of feedback in one ear. So I had my doubts as to whether this would work But it was just like going to the store, He programmed them just as if we were sitting in front of him.Afterwards we watched a quick TV show and she said it was so much better than her old hearing aids. The follow-through has been terrific.

I'm a musician, and I had purchased cheaper hearing aids, when they were first available otc a year ago. They were OK for speech, but terrible for music. I usually had to take them out. So I read up on what hearing aids musicians liked, and settled on the Widex Moment Shear 440. Shopping around, I liked the price, as well as the reviews, for Direct Hearing. I was not disappointed! Trey helped me make sure I was getting the right model, and they came within a couple of days (I paid for faster shipping in hopes of getting them before the school year started), and out-of-the-box with an online hearing test, they were far, far better than my old ones. Then, once I had my fitting with Will, it was yet another night-and-day experience. I'm hearing things I haven't heard since I was a kid. Turns out, there are crickets in my neighborhood! And I just discovered that my dog's claws make a lot of noise on my hardwood floors, lol. I was disappointed at first with music streaming, and while they still don't have the sound quality (lacking bass) of good earbuds, they are far better, and I can stand to listen to music through them now (and I'm relatively picky on that). So the fitting made a world of difference. I'm telling everyone I know two things: 1) don't cheap out on hearing aids like I did at first, and 2) for a good deal and service, try Direct Hearing.

I just completed a remote fitting session with Will Russell for my new hearing aids. Will was very knowledgable and efficient with tweaking the custom settings for my hearing aids. I highly recommend Direct Hearing. The entire experience from purchase to service has been great.

The information on the website was very misleading as to exactly what I was getting for what I was paying for. Will not be ordering from you again.

Will called me at the exact time of our scheduled virtual meeting and was extremely expert in the ins and outs of my Widex aids. He couldn’t have been more helpful, and the virtual examination was amazing. What phenomenal technology and service! I’m so glad I discovered Direct Hearing - terrific service, and pricing at less than half of what my local audiologist was charging. Highly, highly recommended!

Great communication

The company is offering a great price for Signia silk 7X. For me it was easy to use from day one, due to my previous hearing aid, the older model, which was lost. I wish more information on sleeves that were attached and how to proper drying the aid. Some difficulties with applications, but it’s mine IT illiteracy

Ironic to ask for honest responses when the company reps were SO DISHONEST. Promises were made, and when the delivery could not happen, it was my fault, essentially, for shopping at Direct Hearing. It became my responsibility to communicate with UPS (it was their fault, too), and I had to notify my credit card company that an undeliverable purchase should not be charged. And the leaders at Direct Hearing, in spite of missing the delivery promised -- when they had been informed of the narrow window they assured me would be met... blamed the customer (me, again) for the agreed upon terms of the sale.