Direct BrandGet replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Appliances & Electronics · Somerville, Massachusetts
Excellent
Appliances & Electronics · Bourne, Massachusetts
Excellent
Appliances & Electronics · Norton, Massachusetts
Average
Appliances & Electronics · Boston, Massachusetts
New
309 approved reviews, newest moderated first
Brian G.
I am looking for a pellet stove blower motor exhast for the model 6041 but cant seem to get it to find it thanks
Response from Direct BrandDec 11, 2020
Hi Brian, the part you are looking for is a US Stove 80473
arthur B.
Perfect replacement door gasket for my englander stove. Exact fit and all i needed to restore my stove to perfect operating condition.
Response from Direct BrandDec 11, 2020
Hi Arthur, thank you for taking the time to leave a review. we are pleased to hear that the part has got your stove working agian.
James B.
Excellent - Quick response - Fast shipping - No issue's - Will use again.
Response from Direct BrandNov 16, 2020
Dear james, thank you for taking the time to leave a review. We are pleased to hear that you are pleased with our overall service and that your experience dealing with Direct Brand was smooth and easy. take care and be safe
clarence C.
I will continue working direct brand
Response from Direct BrandNov 16, 2020
Dear Clarence, thank you for taking the time to leave a review. we are pleased to hear that you are happy buying from Direct Brand and we look forward to working with you in the near future. take care and be safe
Paul A.
Very good communication,Delivery was Slow,Received on Nov 13th
Response from Direct BrandNov 16, 2020
Dear Paul, thank you for taking the time to leave a review. We are pleased to hear that you are happy with how our staff assisted you, our apologies for the slow delivery. take care and be safe.
Tara
Arrived fast and works as it should!! Will order again if I ever need an auger motor again!!
Response from Direct BrandNov 6, 2020
Hi Tara, thank you for taking the time to leave a review. We are pleased to hear that everything went smoothly. Hopefully, you wont require another auger motor for awhile, however, we sell a large range of pellet stove parts, so if you need any replacements then you know who to come to. Take care and be safe
No
Not good service
Response from Direct BrandNov 6, 2020
Hi No, thanks for leaving a review
Dunkly D.
Youi are asking for a review when I haven't recieived it yet! It has been a week since you said it was shipped. Come on! I have a furnace that is not working...
Response from Direct BrandNov 4, 2020
Dear Dunkly, thank you for taking the time to leave a review. The email is an automated email sent after dispatch. I apologies for the delay in you receiving your package, however, I believe our sales team has contacted you and got this sorted for you.