Direct BrandReviews of direct-brand.com

Response from Direct BrandAug 28, 2020

Hi Chris, we must point you to the packaging and our website. This clearly states that insatllation should be conducted by a professional contractor. We have arranged for you to return the goods to receive a full refund.

Response from Direct BrandAug 18, 2020

Hi Thomas, thank you for taking the time to leave a review. We are pleased to hear that you found the overall experience of dealing with Direct Brand easy and quick. We look forward to assisting you again. Take care and be safe

Response from Direct BrandAug 14, 2020

Hi Robert, thank you for taking the time to leave a review. we are pleased to hear that the igniter fixed your problem and that you are happy with the price. sorry about the delay in you receiving the parcel, as you rightly say these are unprecedented times. Be safe

Response from Direct BrandAug 14, 2020

Hi Andres, thank you for taking the time to leave a review. We have looked into this and found that our supply company shipped by ground rather than 2 day. We can only apologise for this error. as a sign of goodwill we have refunded you the shipping costs. kind regards Direct Brand

Response from Direct BrandAug 4, 2020

Dear Bryan, thank you for taking the time to leave a review. We are delighted to hear that you had an excellent experience dealing with our company. our staff are here to assist in every way they can. We look forward to assisting you in the future should you have any requirement for one of our products. Take care and be safe

Response from Direct BrandJul 16, 2020

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the part and our overall service. Be safe and take care

Response from Direct BrandJul 14, 2020

Hi Darren, thank you for taking the time to leave a review. we are pleased that you received the part quickly. Take care and be safe