For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent
Cosmetics & Makeup · Gouverneur, New York
Excellent
Cosmetics & Makeup · Brooklyn, New York
Excellent
13,721 approved reviews, newest moderated first
Ericka
I ordered the J'adore gift set. Easy to order and better price than the department stores. I love the freebies and gift wrap. I will order from Dior for now on! And I smell soooo good. I'm always complimented and/or asked what perfume was I wearing.
Dilger W.
I’ve always bought my fragrances from Sephora but ventured to Dior direct instead and I’m so glad that I did! Navigating the site and ordering was easy. They have their promo codes (active ones) visible, no need for web sleuthing. Once I placed my order in the late afternoon, it was shipped the very next morning. So many places can take 3 to 5 days for processing, not Dior! You can’t beat their samples and travel sizes that are complimentary, along with with couture wrapping which is absolutely beautiful! The return policy is also very generous. The products themselves were lovely as always with new batch codes from this year. All in all, any Dior products I purchase will be through Dior direct going forward. I plan on getting the new Dior Joy Intense and Dior Sauvage Parfum as a his and hers as soon as they’re launched!
ChrisO
Perfect and quick I really respect Dior. Reliable
Cruz D.
I like this fragrance, is so good
Tara
Amazing all around experience.
Huynh H.
Fast shipping, freebies, and very professional! Thanks Dior
Harutyunyan H.
The products are really good. But their customer service is not good at all. I am not talking about people who pick up the phones. It's about those who make the decisions how to treat with customers. They sent me a wrong item and then refused to send the correct one unless I send the wrong item back. Nice policy! P.S. We are ordering online to save time on shopping and making us deal with the returns ASAP (like calling me 7:00 am) in order to get the products we paid for is at least not polite guys.
marcy
Ordered My product with ease. received it in a beautiful box. 2 freebies included. That to me is service well done!