Weber A.
Placed order and never received…
Placed order and never received acknowledgement of order until I called and asked for one Website made me think it wasn’t an authentic website
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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13,721 approved reviews, newest moderated first
Weber A.
Placed order and never received acknowledgement of order until I called and asked for one Website made me think it wasn’t an authentic website
Alma
Their customer service was really disappointing.
Andrea
Bought deodorant for my husband . It is the only one he uses. Smells great.
Huseynov M.
Great products, outstanding service
Guge L.
Was a great Dior first experience. Was as professional and attention to detail as I had hoped.
Adrine M.
The ordering was easy. The statement that I received was a little unclear (or I just wasn't use to it). I couldn't tell if it was a confirmation of my order or if the order was incomplete and I had to order the item again. Because of the word order (Highlighted in a black square) next to the itemized line. It was hard to tell. A confirmation Statement showing date ordered and a EXPECTED DELIVERY DATE is better. If you can provide a tracking number even better. I opened the shipping box thinking that I need to gift wrap the order, only to find that Dior had sent it in a beautiful gift wrapped box with a ribbon tied in a bow. Thank you for that!!! it's very pretty!! I just don't know the 3 free items that you had me choose from your site is in the box. I can't tell. Hopefully it's in the wrapped box? Thank you again Customer Audrey Matian Thank you!
Wist Mary E.
I always shop at the official DIOR site to catch the newest and freshest products. The site works beautifully and I love the 'compare' feature to help see the true colors and find the one that I need for my exact skin tone. I've even been able to match an old discontinued lip color I love with a new one. Thanks DIOR!
Pam
Very slow at shipping the products that you ordered. Was ordered almost 2 weeks ago and still waiting