Auldridge S.
I emailed you about my make up coming…
I emailed you about my make up coming damaged. I have yet to get a response. I would of thought by now I would of had someone to reach out to me. I sent photos. Very disappointed!
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Excellent
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13,721 approved reviews, newest moderated first
Auldridge S.
I emailed you about my make up coming damaged. I have yet to get a response. I would of thought by now I would of had someone to reach out to me. I sent photos. Very disappointed!
Master Drew Allan B.
Awesome service
Kayla L.
I placed an order on the 3rd of December and it went through on the site never got a confirmation then it sent me an email saying the order couldn’t be placed (never gave me a reason to why even after I emailed them) so I try again and never get a confirmation so I decide to buy it in store and now at this point I’ve spent all my Christmas money so I was low in my bank had like 14 left in there and wouldn’t you know what comes in the mail once I get home... the 100 cologne I tried to get online (never got any notice my order even went through!!!) so I’m now -87. Something in my account and when I go to try and figure it out with them they blow me off and never email me back... sad service and really devastating to my first year Christmas by myself (I’m now 18 live away from my mom now) super stressful to deal with and then just be tossed to the side..
Stewart E.
Fast shipping and loved the gift wrap!
Rigg D.
Nice product. Way too much packaging. It’s a serious uninformed waste
Sheila H.
I have ordered several times and always have been excited to see the samples that come with your order.
ellen A.
no confirmation, pending transaction and low quality of product.
dadali Z.
system error made me got duplicate order and have to contact coustomer service to return it