Dior USReviews of dior-us.com

Amazing products. High quality products delivered every single time! They truly understand the industry and what we women need! I'm a huge fan of Dior <3

Terrible no customer service they routinely lie about exchange policy never refund regardless of circumstances spent 300k plus first issue on defective item couldn’t even exchange after one week. Was talked to in abusive manner by horrible manager at crystals location in Las Vegas Jenn. Told they didn’t care about us anymore !! Corporate stunningly tells me the stores may do “ whatever they wish “ And have no corporate oversight. Filled complaint anyway and then this “ Jenn “ says corporate asked her why she even was dealing with us at all !!!! Horrible brand no customer service owned by one billionaire with no oversight plenty of other brands care. Gucci Louis Vuitton Robert Graham dolce gabanna all have shown great customer care and I’ve spent far less with them ! Stop buying dior

Dior is also the best when it comes to fashion and other product and should keep the competition up

For such overpriced products, I am ashamed that my big ripped within 3 weeks of purchase and I didn't even wear or use it....

Customer service is non-existent for their cosmetics line and this also applies to their chat online service. I’ve also written emails and have yet to receive a response. I did not receive the additional samples or promotional materials listed if I purchased the amount they listed. It’s been irritating to say the least that you would expect more from a company that is supposed to be higher end. It sounds like their call line just keeps hanging up or restarting the wait time. Will not purchase cosmetics or perfume from them again. Also, my purchases aren’t even noted for their loyalty program.

I love the variety of products on sale, great value! I love the brand and can’t wait to buy again soon.

I have reached platinum level in the loyalty program for over 6 months i have been waiting for all of these luxury gifts. I have not gotten any for reaching platinum or on my birthday. I reached out twice via email and one instant message and I still have not received the gifts I earned spending over $1000 in beauty products. feel scammed

love it. especialu #999. Great buy!!!