Dior USReviews of dior-us.com

Love the foundation back stage… been wearing it for 3 years now!

Criminals. They will not send your expensive item then they will defraud UPS. They ignore BBB calls. Shameful company

Love the brush because it separates lashes. Will buy again.

Completely satisfied!

The rewards program is managed very poorly. Received only welcome gift when became platinum, the rest of the listed benefits/gifts is never available. Customer service does not even respond to emails. Shame on dior for such a poor execution.

I got my order but unfortunately I din’t receive the complementary travel size Sauvage Elixir neither the 2 complementary trial sizes promised on orders over $100… I really wanted to try the Elixir before I buy a bigger size and that was the only reason I ordered direct. Very disappointed about that. I don't understand why do you do that...

Been A Loyalty Program with Dior , everything good until I reach Platinum level , I have call , Email for lots of time but never send out my Birthday gift that they are should give out to customer on their birthday. I feel like I bother them. So no more Dior for me when you treat your customer like a joke

Horrible customer service. I can not believe how Dior could tell my return had an odor that was caused by me after Dior received my return 21 days. Don't you think Dior should tell the customer right away if the return has any problem? How do I know what happened in those 21 days (after Dior received it)? But I was blamed. Dior canceled my return. To be honest, I didn't try it on at all, I just opened the package and took a look at it when I received it, and put it back in about 30 seconds.