Vanessa W.
I have not received my order yet
I have not received my order yet! During the process of using this website, my account was hacked! I had to cancel cards and change account numbers. This will be my 1st and LAST time ever ordering from this site.
Response from DihagaAug 27, 2025
Hi Vanessa, Thank you for letting us know your matter.We have carefully examined your case with our team and know that the package was delivered to you successfully on August 25th. Here is your tracking number: 9200190392231003206053 You can look in to the tracking link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190392231003206053 We recommend contacting your local post office or the USPS hotline (1-800-275-8777) for further assistance. They can provide details about where the parcel was left. It may also help to ask neighbors or anyone in your household, as sometimes mail carriers leave packages with them or in the wrong mailbox. Regarding your payment method, please note that orders placed on our website are processed exclusively through PayPal, and we do not have access to any private card information. We kindly suggest double-checking the matter with your bank for clarification. We have also sent you a private email to support your case further—please kindly reply at your convenience. Sincerely, Dihaga Team.


