William P.
NICE HATS
The way yall work with me on this order but I was not happy with the packaging because one of my hats got a big crease in it so now I got to figure how to get it out. I do thank yall for everything and I have another order coming up so I will be working with yall again.
Response from DihagaJun 30, 2026
Dear William, Thank you so much for your honest feedback and for your kind words. We're glad to hear that you were happy with the support you received throughout your order. We're very sorry that one of your hats arrived with a crease due to the packaging. We understand how disappointing that must be, and we'll share your feedback with our packing team to help improve our packaging and prevent this from happening in the future. We truly appreciate your understanding and are especially grateful to hear that you'll be shopping with us again. If the crease doesn't come out or you need any assistance, please don't hesitate to reach out—we'll be happy to help. Thank you again for your support. We look forward to serving you on your next order! Best regards, Dihaga Team.


