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Digitalproductkey (digitalproductkey.com) has 428 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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emma C.
I have purchased outlook 2019 and I activated it successfully. I highly recommend this company because it has really good customer service, they provided me with all the details needed. not to mention also the very affordable price compared to the quality. thnks guys!
Craig L.
Bad Company. I bought a copy of Office 2010 from them in Feb, which was a digital download product key. That laptop failed a couple months later and I tried to re-install the license that I had paid for on a replacement machine. At First this company, Digital Product key told me they cannot help with this situation. I called Microsoft, since it is their license. They said of course it can be recovered and directed me to their website section to reinstall it. I went there and it needed the original license key. I obtained the key from Digital product key company, and tried entering it into the backup website provided by Microsoft. It failed. Again I got on the phone with Microsoft and they told me that the key must have been a fraudulent key and that I had reached a dead-end. So I must conclude that this company is shady. Buyer beware! Edit: Responding to DPK's response below. Microsoft informed me that there would be no problem with installing the software and using it on a replacement machine. But the product key was not valid. There seems to be some loophole that they exploit in selling someone else's product key multiple times, and Microsoft has some grace period of a couple months that allows this to work. But if you have the laptop die after 4 months, like in my case, if the license key was not valid when sold, then there is nothing they can do. Just repeating what I was told by Microsoft. I am not a computer guru.
Response from DigitalproductkeyJul 24, 2019
Hello, I am sorry for this inconvenience but you cannot use your license key if you have changed the Motherboard or the Hard Drive of your device and please notice that we only provide OEM licenses that should only be used for one device otherwise it would be considered as a counterfeit. Again we are sorry for this inconvenience and we understand that it is an unpleasant situation that’s why we offered you a 5% discount code for your next purchase. Your understanding is very much appreciated!
Susanne N.
Total scammers located in Germany, and other countries. Bought Publisher 2016 and neither they nor I could download publisher. they kept asking me to download other applications to give them access to my computer. Webroot blocked them. Horrible customer service. Refused to refund. Don't use them! Wish I knew better and found this review site before I went to them.
Response from DigitalproductkeyJul 24, 2019
Hello, We would like to inform you that our technician did his best to install your software on your computer using the desktop sharing application Teamviewer but there was a low flow of Internet connection which has led to the sudden interruption. We asked you to provide us with the new Teamviewer ID but you couldn’t that’s why we asked you to finish the process by yourself and install a simple tool to help you open the ISO file which has been blocked by an antivirus installed on your computer. Please notice that we offered to further assist you with the download and activation of your software but you did not agree and asked for a refund. We have provided you with a valid license key that's why in this case the refund request has been rejected. However please notice that we do remain at your disposal if you would like to continue the installation process. Your understanding is very much appreciated!
Spencer
Great customer service, very helpful!
Response from DigitalproductkeyApr 18, 2019
Thank you for your positive review
Terry L.
Hi Digital Product Key, True product and service. Thank you very much for your assistance with software installment. Your prompt responses with accuracy is greatly appreciated! Best Regards, TL - Atlanta, GA 03/12/19
Aaron
I purchased Microsoft Office key from them. When I went to activate the key they sold me it had already been activated. I called Microsoft and they said that the key had been activated more than two months prior to my purchasing of it. I contacted the company and they did not want to immediately give me a refund and decided to keep sending me keys after explicitly telling them to just refund me. Then they kept changing their requirements for a refund to ultimately requiring me to give them more personal information and a photocopy of my identification. Sorry, not going to further compromise myself to identity theft to a company who is less than honest with their business dealings. I got screen shots of the purchases and transcripts from Microsoft stating this company tends to sell more used keys than actual unused keys. Do not buy from them, spend the extra money to buy from a reputable source. Their customer service also takes anywhere from several days to a week to get back to you.
Luis F.
Great service and very responsive. I had some technical issues in getting the license key to work, but the agent was very patient, thorough and fast to resolve it and get me taken care of!
Tatyana Z.
PLEASE DO NOT USE THIS COMPANY I purchased MS Office 2010 that didn't work. After numerous contacts they promised to refund my money. After another 2 weeks they informed that they refunded my money. In reality it was just a word 'REFUNDED', no invoice supporting this word, no money on a credit card. It looks like a SCAM. PLEASE BE AWARE.
