DigitalproductkeyReviews of digitalproductkey.com

A couple of things guys. If you think, like I did, that you are going to buy a product key and then download the software from Microsoft website or somewhere else, that is not going to work. It will say "Invalid Key". You HAVE TO download the program from THEIR website, where you bought the product key. Then it will work. Also their installation instructions are not all that. I was downloading the software, my intention was to download it to USB drive. But I had no idea where it was going. I was not familiar with the options they were giving. These guys are located in Germany, I think. I am not computer savvy and ended up somehow downloading it to Google drive. It is almost 4Gb in size. Then I transferred it to USB. I was looking up instructions on YouTube, how to install Windows 7 using a USB drive on one computer and doing the download and installation on another. Anyways, after a few glitches, the Product Key was verified and Windows 7 was active. The site is Legit, they just haven't done a great job of explaining things to people like me who are not computer savvy. Know what you are doing. I spent 3 days on YouTube exploring different options before deciding which YouTube video I was going to follow. Make a plan, what you are going to do before you buy, so you will have minimum problems.

It took several days to get a response. Once I got a tech support person, the service was fine, and I got what I needed.

Two part review: 1) To begin, their system does not provide a user-friendly process (the buying is easy) to obtain the purchased item and then download and install. Many other firms provide a much better 'how-to" directions. 2) After many, many attempts to download and install, I was contacted by their staff who led me though the process -- after learning their software was incompatible with a MS program on my computer. They really did a good job for me then.

When I purchased my product key, I recieved three separate emails. One confirming my payment had been received, one confirming my order, and one containing the link to my windows 8 product key. When I clicked on the link to access the key, I was taken to a guest tracking page which gave me a 500 error. I emailed the shop since that was the address attached to my key email and there was no automated response. I called the number and no one picked up. The answering machine was not unique to DigitalProductKey and was for whatever company owns it. I used the contact area to email the actual support this time and again, I received no automated response. Their emails were littered with grammar errors and all of the reviews on the website are positive unlike this site where most are negative and there is a fair amount of positive reviews. All of these are huge red flags. All of these are indicative of a scam. Learn from my mistakes and google a company you're purchasing from for the first time, I am begging you. Edit: The customer service is very helpful. Unfortunately they do not offer refunds on unused keys, although that makes perfect sense as a key is no longer useful once it has been used. Make an account before you purchase a key from this site. Their guest system does not work. You will be shown a blank screen if you try to purchase something as a guest. If you really dont want to make an account, email their support team and they will give you your key directly. I had had a bad day when I wrote this review originally, and I was very quick to judge this company solely based on other negative reviews and the fact that the company was not American. There are a lot of positive reviews on this page and everyone who left a negative review did get their keys eventually.