Aaron N.
Possibly a scam
Possibly a scam - be careful! I purchased a product key online but was unable to install the software. After several hours of my IT department trying I gave up and asked for a refund but as of the date of this review the company is still refusing to grant the refund. They want me to allow them access to my computer via Team Viewer, which I won't allow. I will never use them again. The licenses are cheap because they buy them in bulk as part of a multi-license purchase and then try to sell them off individually. This is not always allowed so be careful! UPDATE - after weeks of asking they have still not given me a refund. They have offered to access my PC via TeamViewer but I simply cannot allow that due to security reasons. All I'm asking for is a simple refund and they can just sell the license key they gave me to someone else. I just don't see why this is a problem. DON'T BUY FROM THEM - A TOTAL SCAM!!
Response from DigitalproductkeyDec 31, 2019
Hello, We would like to inform you that once you contacted us, we asked for the problem that you faced during the installation and as the response was not clear enough for our technical team, we invited you to install TeamViewer in order to enable us remote assistance so we can identify the problem and install your software remotely. Please note that we need proof for product defectivity in order to submit any refund request. We will be waiting for your response to our latest email in order to fix the occurred problem.