Shop Dick's Sporting Goods for the finest quality products at competitive prices, backed by the best service anywhere.
DICK'S Sporting Goods (dickssportinggoods.com) has 814 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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814 approved reviews, newest moderated first
Ajgabby
Don’t buy from this company . They screwed my order up online with shipping address and now have merchandise going to an address unknown To me the buyer. Customer Service was useless and just gave the run around. No one seems to know how to resolve the address issue with this order
Patricia
I'm giving the associates at the Dick's on 3550 NM-528 in Albuquerque a 5 for helping me with an online purchase that was a 0. I ordered a pair of Nikes I had been eyeing for months. Finally broke down and spent the $200. They came FedEx from a warehouse in a torn box, no tissue paper in them or anything and OBVIOUSLY worn! I returned them to the store the same day. I was so disappointed - but they made the return super easy and ordered another pair to be delivered in a few days. I just hope I get new $200 sneakers this time.
Consumer
Today I’m so mad at the store because we arrived at 4:00 pm looking for track spikes we were waiting for 45 minutes for the employee on the shoe area he said he would bring the pair that we wanted and he never came back we ask him a couple of times “did y’all find the pair” and he said “I’m gonna look for it latter ” and after another 20 minutes he said he couldn’t find the pair even though it was the sizes that I had in my hand. All this happened at the store in the I10 high way in Katy and the date is 02/04/24
Jordan B.
The woke commercials are stupid. I can order my coat from many other retailers.
Martina M.
They fraud my credit card. Taking small amounts every minute before my bank noticed and blocked my credit card. Now I am on vacation without any access to my money.
Allie
Disappointed that they continue to spam me daily with marketing emails that I did not consent too.
Tom K.
Kamryn provided outstanding customer service. From the moment I was looking at the selection of walking shoes, he greeted me and offered his assistance but not in a pushy manner. When I decided on a pair of shoes, I asked him about the shoe features and the pro's & cons of the different brands. He was very knowledgeable and spoke to me in an informative manner of all the different features of a particular brand helping me make an informed decision. Thank you.
Frederick
Someone from corporate needs to anonymously come in and review this store. Moreover, ring the access bell for someone to open the changing room. I could have ordered a pizza and had it delivered and half eaten by the time the door was unlocked. Never saw so many listless, apathetic employees. And if you ask anything about the merchandise, you get the blank stare. For the prices they charge, I’d expect a little more enthusiasm. If you don’t like your job, find another one.