DICK'S Sporting GoodsReviews of dickssportinggoods.com

When you buy here you support woke agenda and when you work at a store you're laughed at by corporate managers. I worked in DSG Corporate escalations department for 2 years. The managers in PA laughed at managers in the store. Run from this place! Employees, customers and investors!

I order a treadmill. Realize its wrong one….i call 1hr later when i get home. they say they are unable to cancel my order because its past the 30min window… So instead of just cancelling my order and leaving treadmill in warehouse, they think the good idea is to have a 500lbs treadmill get delivered with their bulk carrier, then i have to set up a pick up with a bulk carrier, pay for shipping to have delivered back to same warehouse its coning from….makes 0 sense. And only customer service ppl you can call or unqualified rude ppl just sitting at home who have 0 clue what their talking about.

travis at the Federal Way store was very helpful and patient 10/10 experience he helped me find the perfect pair of cleats

Great place a little pricy but quality merchandise also they had a parking spot for pregnant women friendly employees to.

Awful customer service. Ordered "new" shoes online and paid new price, ended up getting an extremely used pair with scuffs and stuff on the bottom, they werent even the correct size! Had to drive 5 miles to a UPS to return. Go into the store and buy the correct shoes. Wore in store, but not out of store. Thought they fit well in the store but when I got home they did not so I went to exchange despite them never even worn or even fully untied I was told I would receive a store credit at the sale price which was $40 less than what I just paid for shoes that were never walked more than 10 steps in because I misplaced the receipt. I'm starting to think I never even received one on purpose. Even though I just bought them 5 days prior and had proof of the transaction on my card.

I ordered some runners on line. I had a tracking number which then said it was being held by customs. It did not say where. Then it disappeard and they were never received. I was told to check my post office? But there was no notification that it had made it there, so they had no idea either. I was offered a replacement pair which I accepted. However, they have never turned up either. No tracking number or anything. I have asked for my money back which I was told would be arranged. No news on that front. It is like this is an elaborate scame. This started back in November last year.

I order two stealth 2 hybrids online for my birthday. I received the first one perfectly. The second that I received was the wrong club, the wrong head cover, and the head of the club had a chip on it. Customer service claimed that the store I was returning it to had 5 in stock to exchange it with. The store had zero in stock and none in the system anywhere. I received a gift card for the value of the item. This will be the absolute last online order with Dicks. The was no care given with the club I received wrong. Very obvious things that were overlooked when this club was sent. Stealth 2 club with a sim 2 head cover. The club was supposed to be a 3 and was a 4, and the chip on the head of the club. Whoever packaged this item had no regard for what the customer was receiving. Multiple obvious things that were wrong. I did not expect such poor service from Dicks. This encounter has completely changed my mind of Dicks as a whole.

I went to the store and tried to use a gift card. Well, their gift card system had been compromised, and the card I had was one of them. The store staff told me they have been having an issue with stolen card numbers lately. With no offer to make it right. I bought the item with another form of payment and left. Never to return. A $50 gift card problem has cost them a customer for life.