DICK'S Sporting GoodsReviews of dickssportinggoods.com

Terrible privacy policy. Way to hard to delete account

Came in looking for running shoes, had no idea what I needed. The guy in the footwear section put me on a treadmill for two minutes to watch how I run, then brought out four pairs based on my gait. Nobody does that anymore. Left with a pair of Brooks Ghost 16, exactly in my budget. He could've pushed me toward something pricier but didn't. Feet have felt great on every run since, zero issues after about 200 miles. Went back last month for a gym bag and some resistance bands different store, same experience. Staff actually know the products they're selling. Rare enough these days that it's worth mentioning.

Very easy-to-navigate ordering on their website and lightning fast shipping make for a great experience. I've ordered several times and find them very consistent! I returned one clothing item that was too big to the actual store, and the return process was quick and painless. The Calia line of women's clothing is a new favorite of mine because it offers excellent quality and great style. Their considerable online selection of Brooks running shoes makes shopping fun and easy to find something I like. I highly recommend!

Paid for shoes online, confirmed, went to store... no shoes. Tried selling me a substitute. Refused to get me the pair I wanted. Bizarre. Don't trust these people. I bought my shoes elsewhere.

Terribly slow and unresponsive.

I’m extremely disappointed with my recent experience with the store d I c k Sporting Goods. I ordered a fishing rod that arrived broken due to what can only be described as very poor packaging. The rod was placed in an oversized box (approximately 8 feet long) with minimal packing material and no proper structural protection. There was nothing preventing it from shifting or bending during transit. For a $200 item especially something as fragile as a fishing rod I expected significantly more care. Industry standard is to use a rigid tube or reinforced packaging to prevent damage. This was not done. What’s even more frustrating is that when I contacted the store, I was told I would not be able to return it. That is completely unacceptable. The damage was clearly the result of inadequate packaging, not customer misuse. I am requesting a proper resolution either a replacement or a full refund. Additionally, I strongly urge you to review your packaging practices to prevent this from happening to other customers. A rigid tube and appropriately sized box should be standard for shipping fishing rods. This experience has been incredibly disappointing, and I hope you take responsibility and make it right.

Jon went above and beyond for my son and made it happen found the track shoes and size for my son, he so rock and then there was Shaun who was awesome and kind appreciate you also Connor you all rock so it need to be in the universe when my son happy because of others kindness it’s always a win 🏅 THANKS FELLOWS EXTRA SPECIAL THANKS TO JON NICE YOUNG MAN🤏🏽✅

Avenida cantarana piso 10 piso 4 derecho