Diamond Warranty Corp.Reviews of diamondwarrantycorp.com

Needed several repairs... Diamond only covered one of them. Not happy.

I have never had such poor customer service in my life and Diamond Warranty completely nickle and dimed my trusted mechanic. They were unprofessional to me as the consumer. Never returned my calls and anyone I spoke to seemed to have no idea what they were doing. On top of that, my mechanic had to chase them for over a week and a half until I finally just told them to please do the work because I HAD NO VEHICLE. I would not recommend this company to anyone in a consumer market OR the B2B market. Also on this survey they sent me to provide my review, my name is wrong and it's not even capitalized. It makes the company look bad.

I gave it a 4 star because it took awhile for the shop to get answers back on what would and would not be covered making them loose a day on working on the car and they wouldn't cover all the labor fee, which I didn't know there was a limit on when taken out. Otherwise no issues.

I gave one star because I did not have the option for zero. I have never been so disgusted and frustrated like I was with my claim with Diamond Warratly Corp. It is a complete scam and I truly believe they have no intention of ever paying any claim. Almost every person I talked to gave me such a nasty attitude. I was able to work with two people that were very apologetic and helpful. My simple claim dragged on over a month and they did not live up to what they claim to cover and pay. I would never purchase another warranty from them ever again. I will tell anyone who will listen all about my experience and warn them of this scam of a company. Just for fun search the names of all the five star review and you will find a lot of them work for Diamond. That is why they claim a 4.0 star rating and the web is giving a 1.8 star rating. Save your hard earned money and pay a good mechanic to fix your car. Don’t throw your money away with this warranty because they will do nothing but screw you in the end. If you have a couple hours I can tell you all the other bad and unethical crap this company tried to pull. Update as of 4-15-19. Due to the horrible review they now want to work to resolve the issues but will not return my phone calls. All of a sudden management want to work with me but will not call or answer my emails! What a scam company. Save your money and don’t buy this crap warranty! They will find a way to not pay!

Experience was fine. In fact my discrepancy may be with my understanding of my coverage. I’m not exactly sure why more of the things found wrong with my vehicle this recent claim wasn’t covered under my warranty. I ended up paying $2,041 dollars out of pocket and with the exception of needing my custom wheel replaced I would have thought the warranty would cover things pertaining to the power steering.

I’ve been extremely satisfied with our warranty!

Easy to get along with, fast prompt service, no hassles. My mechanic handled whatever paperwork needed done all I paid was the deductible and sales tax. Awesome company

I got a diamond warranty on a used vehicle I just purchased and it was having mechanical issues within the first month of ownership. I don't know what I would have done without the support and repairs provided by our diamond warranty. Thank you so much for being there in our time of need