Tracy B.
Buyer beware!
This is my first after market warranty, and it did NOT perform as expected. A few weeks after I bought my new Jaguar the starter went out; I expected to pay my $100 deductible and the rest of the bill to be picked up by Diamond. Diamond only wanted to pay $75 an hour for labor, but the going rate where I live is $125 an hour, I had to pay the difference. The part was $810 (Jag parts are expensive) Diamond only wanted to pay $450 for an after market part, I had to pay the difference. Diamond said the after market part would perform the same as the OEM part, but the service center I went to said they would not give the 2yr warranty if it were not an OEM part. Diamond then informed me that if I were to need an engin they would find me a used engin with 100,000 miles instead of having mine rebuilt which only has 45,000 (I don't need an engin now) it just goes to show you how cheap they are. There are better companies to go with.
Response from Diamond Warranty Corp.May 30, 2019
Tracy, we're sorry to hear that you aren't satisfied with your coverage. Please contact us at [email protected] so we can look further into this.



