Diamond Warranty Corp.Reviews of diamondwarrantycorp.com

I find them to be an overall pretty honest company to deal with. But that's because I had a pretty low bar for an auto warranty company. My only repair so far is pretty mixed. They tell my mechanic they can find a caliper for my Infiniti sports coupe for $77??? I got this warranty because I love this car and would rather keep it on the road as long as possible (as opposed to getting a new lame car) so I don't want to put the most inferior parts possible in it. But my mechanic couldn't find a part all that close to that price, so I still had to lay out some money. Like I said, I had a pretty low bar for my first exposure to this industry. It seemed too good to be true initially so this kind of clarifies things for me. But I'd be giving them rave reviews for what probably amounted to saving them $100 (less than one months payment); I can't imagine that makes sense as a business model. I'm on the fence about whether or not I plan to continue with them.

I was disappointed in the amount of the covered repair that you paid.

Claim was resolved quickly. Owner of the shop has stated the representative was courteous and professional

How can you say that you have a set amount for labor on work being done. Labor rates vary all over the country, and should be taken for what there service labor rates are, and not punish the customer with having to pay out of pocket. You need to adjust your criteria for country wide, not just where ever you are located.

I honestly thought that Diamond warranty would pay more than they did for the repair to my car. I was expecting the deductible, but not half the cost of an $800.00 repair.

I contacted the warranty company and was informed that I have an $100 deductible and the maximum that they would cover for any service would be $1100 (based on the $1200). The repair shop had to make the assessment of the problem and provide the information to the warranty company. None of this information is stated on the paperwork, there is limited coverage and other restrictions. Based on the description for the Diamond Elite Powertrain Coverage warranty plan I expected that more of the overall cost would be included: since it is an Automatic Transmission -- 'all internally lubricated parts (excluding electronics) including pump, pump housing, carrier assembly, planetary gears, drums, valve body, reaction shaft, governor, servo assembly and torque converter). This gets down to the 800 different components of the transmission. The warranty does not cover the inspection or removal of the transmission. What is stated and what is covered is different.

The $500.00 upfront cost for pictures was an unnecessary expense and it was not noted anywhere on my warranty. Not happy.

Needed several repairs... Diamond only covered one of them. Not happy.