Diamonds DirectReviews of diamondsdirect.com

Cindy Parker who is the individual who helped me with my purchase

Lauren was so helpful! She listened, and helped us find exactly what we wanted. Would recommend to anyone looking for an engagement ring!

I have been a customer for years and El has been amazing to work with. Whether it is stock or custom made piece we have always had an amazing experience. The value we get is amazing.

What a great experience at Diamonds Direct Raleigh. Amazing customer service and products! I have a broken bracelet from another place, and Andi at Customer Service was so very helpful, nice, polite and even fixing it for free! I am so thankful. True holiday experience! I will always give them my business!

Tang was amazing!! She listened to what we were looking for and showed us exactly what we wanted. She made it so easy and insured that we had the best experience at picking out our pieces!

Cindy went above and beyond to help me make sure my wife’s ring was delivered in time for Christmas. An absolute superstar customer service agent!

I contacted Bryan Cragnolini to set up an appointment for a friend to go look at engagements' rings for his future wife. Although Bryan was going to be out of state at another store, he set the appt with Zac Rumer. From the time we arrive Zac was very professional and have great knowledge of the diamond industry, and he made the experience feel relaxed, and enjoyable. My friend made his purchase, and we both was very pleased with Zac as well as Bryan.

5 Star Service from beginning to final purchase and follow-up. On the third day of Diamond Direct being open in Aventura my girlfriend and I walked into this beautiful store of high end Diamonds and Jewelry. We were met by the very knowledgeable and service minded Carla and the store manager Jonathan. Upon arrival we were asked if we wanted refreshments and then we got an introduction to how the store operated, what kind of diamonds they offer in style, clarity and quality. They both went out of their way to make the whole purchase of our 2,2 carat Diamond ring go as seamlessly as possible. We decided on a ring with a halo and then Jonathan brought in different stones to match it. The purchase was a two day process before we made our decision on which stone and size of stone, even though we had fallen in love with what we wanted almost straight away. We still decided to sleep on it because we had visited other stores and needed to make up our mind. The next day there was no doubt, Diamond Direct was the only store that was on our mind. None of the other places we had visited was close to the service and trust we had gained at Diamond Direct. As a pluss while we were there they fixed one of my girlfriends diamond rings at no additional charge. Towards the end of the purchase Carla and my girlfriend found a diamond bracelet that perfectly matches her new ring. Spectacular way of finishing up our great experience with Diamond Direct. Almost forgot to mention Champagne was served after our purchase to make it even better. We would highly recommend Diamond Direct to anyone looking for that special purchase to a loved one. Ask for Carla and you will not be disappointed.