Diamonds DirectReviews of diamondsdirect.com

10/10 recommend going to Diamonds Direct and requesting Allison. She was extremely caring and helpful during the whole process of purchasing our wedding bands and resetting my engagement diamond. The band I wanted didn’t fit under the current setting, so she was able to get my setting redone and back to us in less than a month. Allison was easy to reach and texted me every step of the way, and answered any questions we had. A process that should have been stressful was so easy thanks to her.

I lost my engagement ring and band after having it for 13 years. I was devastated! I cried for weeks before I realized it was really gone. My original engagement setting was ordered from Diamonds Direct, and the diamond, so on a whim I clicked on the chat button on their website. Cindy was an angel and called Tacori to see if I could still get the original setting that I previously had. Luckily, I was able to get it!!! Working full time, it is hard to get to the store which is an hour and a half away. I trusted Cindy from the beginning, and she spent days working on helping me pick the perfect diamond and getting my setting ordered! I did it all via chat/email/phone. If you need virtual assistance with anything, I highly recommend Cindy. She is a diamond expert, but more importantly, she has compassion and patience for her clients! Thank you so much Cindy!!!

My husband and I were looking for an updated ring. Clinton Richards was the best. He listened to what we were looking for, he gave us many options and he guided us to my perfect ring within our budget. He was excellent. Highly recommend going to see him.

The diamonds direct in short pump is the best diamond company I have ever dealt with. I bought a single diamond back in 2022 with the help of Brian. Fast forward to 2023 I was unhappy with the size of the diamond I had picked out which was beautiful in every way. I then met Rachel! She is the most patience caring person I have ever dealt with in a jewelry store. I probably called the store at least 30 times and physically went to the store a half dozen times looking at diamonds. She must have spent hours with me looking at different size and quality diamonds to make sure I found the perfect one for me never rushing me. You are more than just some random person to these people, you become family and their willingness to help where they can and go the extra distance. I also had the fine privilege of meeting the owner Ori. He’s a wonderful down to earth man willing to talk about your engagement needs if necessary as well. I don’t have enough good things to say about the staff. Sometimes I showed up looking like a complete disaster and I was treated the same way every time with a kind greeting and a smile. They also have a great credit line promotions throughout the year for interest free payments.

I don’t normally write reviews but I had such a wonderful and fun experience creating a custom ring for my birthday with Cindy’s help. She not only helped me find the right big beautiful flawless diamond but she also made me a custom ring to hold it when none of the settings online were quite what I was looking for. Then she was so sweet and patient with me as I fussed with it to get it perfect. And it is! It is 100% just what I wanted and I couldn’t be happier. What a perfect birthday present and it was so fun creating it with Cindy! She will be forever part of my sparkling dream come true. My husband and I were hesitant to make such a big purchase online but Cindy gave us confidence to do it and I’m so delighted we did. Thanks Cindy!

I had the most amazing experience trying to find the perfect ring and diamond for mi Reina. Not only did the ring and diamond exceeded my expectations but Cindy and Ginny were extremely helpful, caring and dedicated to ensure I had what I wanted and by the time I need it. Thank you both

My girlfriend and I are looking to take the next step in our relationship. We had gone to a few jewelry stores. We ended up at Diamonds Direct and met Marcy. Our experience with Marcy was absolutely amazing. Marcy was so helpful and patient. She was more than willing to go the extra mile. She is so thorough and willing revisit any option that is available. We went with a custom build. The details that we were able to get through the help of Marcy made us a very happy customer. There was never any pressure. It was a really enjoyable experience. Diamonds Direct and Marcy will be are go to, when we want to expand our Jewelry collection.

My wife and I found her perfect engagement and wedding ring with the help of Joseph Kabbas. Joseph showed us many settings and stones with patience and attention to my wife's ideas. Over the past two years Joseph has helped us pick out several other pieces. Joseph has made Diamond's Direct our favorite Jewlery store. In fact I'll be stopping in to see Joseph next week to choose our first anniversay gift. Thank you Joseph.