CCS MedicalReviews of diabetic.com

As EVERYONE has said, this place is terrible. I'm attempting to be a new customer. I've been going back and forth with them for over a month now and they keep losing my info, asking me to fill out information I've already completed 3x times. They still havent figured out what my cost is with insurance, whats covered, etc. NOTHING. I've been going back and forth with them for over a month and they/I have made -0- progress on getting my supplies ordered. I've now had to pay for my supplies out of pocket because of this clueless company. Avoid this company like the plague and go literally anywhere else. Theyre likely to just lose your order and leave you in a desperate spot like they did me. Now I have to switch to another company and start all over again. Not to mention the 30+ minute wait times every time I have to call them for an update which has consumer hours of my life.

poor customer supplies ,explined running out ,cleared with insurance still 1 month no sdm supplies

HORRIBLE, HORRIBLE ,HORRIBLE CUSTOMER SERVICE! THE WORST ONE WHO DOESN'T DO THEIR JOB! 🤢 🤮

Terrible. My dad has been paying for diabetic testing supplies thew this company for 2 years. He lives on $800 a month. His insurance covers the supplies 100% threw walmart and should be coverd threw here as well, they are a rip off. Disgusting. Yes, ill be contacting the better business bureau.

They've told me that I have two insurances (per their "system"), even though I've literally called insurance to confirm that it's canceled. Every time I call, they provide different instructions which are completely wrong and useless. Not to mention, their phone wait times are consistently over an hour.

I wasSent three senors in a small box. I am to receive 6 for 59.00 in a big box. When reordering a man gave me a price 103.00. I didn't want to auger. When i called back a lady said no Ms.59.00 for 6. I was given the correct price for the senors. Waiting for printout from insurance company and payments the CCS has recieved. Have yet to receive the print out of orders and pictures of deliveries. I am always oweing money. I refuse to keep my credit card on record file because I feel there is poor bookkeeping. When I called in to reorder I was told I was calling in too early. I explained I had only received 3 seniors in a small boxes of 3 not 2 small of 3 and I am being charge for 3 senors 59.00 instead of 6. Hope to start the new year off right with another company.

Discusting company they havent sent me my supplies in two months you cant even talk to anyone they wo t return calls. Had a diabetic seizure yesterday because of this mess..my health is in jepardy and cabt even talk to a person and nobody checks emails. If you want to die use ccs other wise switch to a real company who actually cares. I can show proof of the ladt email they sent me to reorder and can also show proof of past issues I have had. Funny part is my omnipoda from a different pharmacy literally take one day. I am going to talk to a lawyer on Monday abd see if I have a case for pain and suffering and medical cost associated with this place. There neglect is gross. My next step is the better business bureau

I received my supplies very fast, but it took over 30 days to get the training for using the pump. Once I had the training, I realized the pump wasn't for me. I find out that I can't return the supplies and I can't get my money back!!! Not happy. It wasn't my fault that I didn't get the training for over 30 days. This is a rip off!!