CCS MedicalReviews of diabetic.com

Place a joke wait until last minute to tell me don't take my insurance now stuck no supplies now being diabetic yet I got called 3 times 3 different people wanting my updated insurance none idiots called ahead time say we don't take insurance anymore stay away could been more concerned about people health n safety

I really don't know how they continue to remain such a poorly run medical supply company. I mean if I had a nickel for every time they say I'm sorry. The funniest thing is when they try to explain something that clearly went wrong on their end

Do not do business with CCS. I have had nothing but problems since I started using at fiers of 2024. In July of 2024 they deducted my payment the day the order was placed and never shipped the order. Have been without my G7 continuous glucose monitor since then. Saw my doctor October 30th and it is now December 5th and I still do not have my monitors. Received an email October 13th that order was approved and would ship October 14th. Order has never shipped and I’ve received a different answer every time I’ve called. I’m done! I have requested a refund, which I doubt I will receive. Very unorganized dishonest company.

Absolutely a horrible company. Been a customer for over 5 years and the past year has been INTOLERABLE. Poor customer service, lies upon lies told by scripted customer service reps. Most recent experience was I paid for overnight delivery.. they charged my credit card and supplies tracking show nearly a week til delivery. Definitely leaving this company now. Enough is enough. Run from this awful company!!!!

Waited months for ccs medical to order a Gloucester monitor. After a that waiting. They say I pay 20% $115 bucks.....no way!!!

I'm a new patient using c c s medical for the first time for diabetic supplies. I was assured on my registration phone call.That lasted 23 minutes that my supplies would take no longer than 2 weeks.To process that they had all the information they required from my physician's office. It's been 2 weeks and still the supplies are being withheld for no good reason. Guess I'll try another vendor.

CCS Medical is a trash business. The 1 and only priority, is getting your payment. The ceo Tony Vahedian, is an absolute failure in regards to taking “patient needs”, above his and share holder wants. CCS will hound a patient with email, text and phone calls, claiming you’re “overdue” on order placement. If you give in, and place an order, you will only be neglected, forgotten and overlooked. The items you’ve already paid for, to start the process of fulfilling your order, is now in CCS’s account and your “order” is on hold… because you are no longer a priority. ( payment has been received) Take my advice, anyone reading this review. Sign up with ANY OTHER MEDICAL SUPPLIER. This company of trolls, is the armpit of all medical suppliers.

I've used CCS Medical now for 6+ yrs. The past year has been a nightmare. I use the Medtronic 780G Insulin Pump with the Guardian 4 CGM. Getting it was a pain in my ass. 1st CCS sent me the pump they wanted vs the pump that was ordered by my dr. Took me 60 days to get that crap corrected. Now intermittently over the past yr they send me the supplies they want. Sometime I get my Guardian 4 sensors sometimes Guardian 3 (useless to me) when I tell them about it they basically call me a liar and i end up going for 4 weeks with no sensors while i wait on next time i can order. Now because i am trying to switch to Medtronic to get my supplies, it is even more screwed up, CCS has wrong dates in their system on my pump and supplies start date, and so Medtronic cant furnish me what I need. CCS wont furnish me what I need because they can t read dr's orders. I give up and I will be going back on shots, CCS and Medtronics can shove this pump where the sun dont shine.