Jamie J.
Do not believe the FAKE high reviews
UPDATE IN RESPONSE TO COMPANY on 1/21/23: #6 of your companies lame attempt to justify your poor service, actually does not relate to me at all. The whole document is a tragedy! It took me all of 10 seconds to disprove you whole documented blog that your HORRIBLE REVIEWS are due to customer actions and not your own. The company below seems to be doing just fine. What’s your new excuse? Accept that you have failed, evident by your poor reviews. Accept that you haven’t lived up to your expectations and right your wrongs! SkyLux Travel Reviews 13,986 • Excellent TrustScore 5 out of 5 4.8 I was promised a flight credit voucher of which I never received. If you have improved your customer support, then honor the voucher that I was promised by your company or stop telling people that a voucher is granted! Things you cannot deny: 1. Promised a travel credit—you did not provide that. 2. Stated the airline did not allow refunds, yet you received one for my funds and then kept the money. 3. I asked for a breakdown of charges and you never produced it or could even explain it. Accept responsibility for your actions! It’s a fundamental quality! Do not believe the FAKE high reviews. All you really have to do is look at the ACTUAL reviews from REAL customers for whom they have scammed. All of the stories are the same. Even more, look at the rude comments that they reply with, which speaks to their lack of professionalism, poor customer service, and intention to steal your money. DON'T USE THEM! YOU WILL REGRET IT! When more than half of your reviews are HORRIBLE, that means your product is also HORRIBLE. It's comical how they are trying to pad the HORRIBLE review with FAKE good ones. It is not working. FOR EVERY FAKE GOOD REVIEW, YOU ARE STILL GETTING THE HORRIBLE ONES THAT YOU "ACTUALLY" DESERVE. LOOK WHAT THEY WROTE TO THIS CUSTOMER: We have not robbed you nor we scammed you, so you need to stop lying. We gave you a valid Airline ticket which is good for travel on the scheduled dates. June 26 2023 to July 10th 2023 and charged same amount as per original quote. FOR DATE CHANGES-- you pay as per airline penalties. Stop false accusations. NOT EVEN A PENNY EXTRA WAS CHARGED TO YOU. _______________________________________________ ALL I CAN SAY, WOW! What poor way to communicate. This is such a terrible, lying organization. GOD will ultimately punish this owner. Enjoy Earth, because Eternity will be rough for you.
Response from DestinaHolidaysJan 22, 2023
**** COVID Booking **** You have written +75 reviews (duplicates) against us for the same experience. Refer # 6 in our review policy. https://www.destinaholidays.com/blog/good-and-bad-reviews-about-travel-service/ We have improved our customer support after COVID.




