WY M.
good efficient customer support
I got a call from Shoaib, a customer support staff, asking me to confirm my name, because the system has doubled same parts of it. He was careful and skillful in cross-checking.

Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel.Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
DestinaHolidays (destinaholidays.com) has 548 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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WY M.
I got a call from Shoaib, a customer support staff, asking me to confirm my name, because the system has doubled same parts of it. He was careful and skillful in cross-checking.
Customer
Easy to make booking at a great price. Contacting customer service via phone number is a bit difficult. I had to wait for a call back to verify my booking. They need to update there website and e-mails with there new phone number. Also difficult to understand the customer service rep.
Carrie B.
We are happy with the package. Minor disturbance in that I booked it for my son, and you had to challenge the name on the credit card vs. name of passenger. I understand that; minor inconvenience of time spent.
Response from DestinaHolidaysSep 10, 2025
Dear Carrie, Thank you for your valuable 4-star review of Destina Holidays. We are delighted to hear that you are happy with the package you booked. We sincerely apologize for any inconvenience you experienced regarding the verification process when the traveler's name differed from the credit card holder's name. We completely understand that this added a minor inconvenience and took some of your time. We want to assure you that this cautious approach is in place due to the risk of credit card chargebacks, especially for travel booked within 45 days of departure. Our priority is to protect both our customers and our business from potential fraudulent activities. Your understanding in this matter is greatly appreciated. We look forward to serving you again in the future. Best regards, Destina Holidays
Wing Kai L.
It is fine and smooth
Lynn B.
Easy to book with this company. Used chat and also called in and got response quickly.
chunyan Y.
事情要經過比較長时間才能解決
Prem
Answered questions and also got back by calling when they miss my call ..they do call back to their customers which was best part
Jalen J.
A little hiccup with payment processing but everything was fixed relatively easily and quickly. Had to end up using Zelle to send my payment, but nearly immediately got my order confirmation once it was sent!