Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel.Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
DestinaHolidays (destinaholidays.com) has 548 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
destinaholidays.com
Website
destinaholidays.com
Category
Activities & Tours
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 31% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The flight duration and arrival times met my situation. However, processing payment was inadequate and caused a lot of hassles and inconveniences.
The web site's payment processing did not got through two step verification required by my card issuer, which initially caused the charge to be declined. As soon as I received the message from my card issuer, I confirmed that I had made the purchase so the hold was removed. However the system did not resubmit the charge, and even after following up with the customer services it took more than 8 hours to receive the e-ticket
Response from DestinaHolidaysApr 20, 2023
Appreciate your feedback. We will investigate your concern and see what we can do to improve.
The two step verification is required for travel originating from outside of North America to avoid credit card frauds.
DI
Didieffe
Perfect customer service
the website was easy to understand. however, i had an issue with my credit card so i opened a chat with the customer service. Nisha was very helpful, polite, and solved the problem very fast.
SU
Susi
Half price than calling the airlines…
Half price than calling the airlines directly, confirmation phone call to verify it was me booking the flight.
DM
duna M.
Great support
Great support, responsive even after business hours !
IM
Ingrid M.
real humans to talk to!
Real humans to talk to. Honored pricing. So far so good
DS
Dayanand S.
Excellent service provided by Austin. He is the BEST agent I ever talked to. He is so helpful and clear in explaining the booking formalities. He took personal interest in our booking.
Excellent service by Austin. Will talk to Austin to book our tickets again whenever we want to travel.
Response from DestinaHolidaysApr 15, 2023
Dear Shetty
Truly appreciate your feedback.
Thanks a lot.
NO
Noam
SEEMS TO BE ONE OF THE WORST SCAMMING COMPANIES OUT…
ONE OF THE WORST SCAMMING COMPANIES OUT THERE! SEEMS LIKE THE GOOD REVIEWS MAY BE FAKE! CHECK OUT THE STORIES OF THEIR BAD REVIEWS - CRAZY!
ID 36J7VW
I have bought 2 roundtrip flights tickets about 4 months ago (Over $4600), on the return flight - me and my partner weren't able to get onto the flight back, I have contacted the support about that and they said that it's ok and I can contact them for when I'm ready to fly back (they will find a flight for me and I will just pay the difference),
I have contacted the support back a few days ago asking to get me a flight back to Canada, the first response was - "there are no available flights" by Ayesha, Manager (for the multiple dates I've asked for - it just doesn't make ANY sense...), later I asked again that I need to find a flight back to Canada (I know there are many flights available - I checked that myself), only after about 2 days they said that I need to wait for their response, it's been 3 more days after that - and still no response...
I wrote to the support again showing them the exact flight I wanted to book, they wrote that they are working on it, then they replied to me "the seats for the flight I wanted are not available (same response from the same person... Ayesha, Manager) "and here are other flights I can take" - all are going through USA (which I can't go to USA - no VISA), I have checked the original flight (that I asked for) myself after that response, and were still 4 seats available on it! - which means that person (Ayesha the Manager) just gets back to people saying "your flight is not available"...
I have found a whole LIST of flights that are available for me but the support guys don't seem to want to reply and book it...
I need to go back home!
This a BIG $$$$ Loss!!!!
DESTINAHOLIDAYS HAS THE WORST CUSTOMER SERVICE EVER!!!
I'll be talking to my lawyer about this...
Response from DestinaHolidaysApr 15, 2023
What is your trip ID so we can investigate your feedback ?