DeskyReviews of desky.com

Response from DeskyFeb 25, 2026

Hi Darren Thank you for taking the time to share your experience, and we’re truly sorry for how frustrating this situation has been. You’re absolutely right, when investing in a premium desk, you should expect a smooth and reliable delivery experience. Unfortunately, the issues with the courier, including the breakdown, redirection, depot hold, and failed delivery attempts, fell well below both your expectations and ours. We completely understand how disruptive this has been, especially being left without a desk in the meantime. We can confirm that your refund has now been fully processed. Depending on your bank, the funds may take a few business days to appear. We also want to acknowledge that declining the credit and requesting a refund was absolutely your choice to make, and we respect that. This experience is not the standard we aim to deliver, and your feedback regarding the delivery process has been shared internally for review. We’re genuinely sorry we didn’t get the opportunity to provide the experience you were hoping for. If there’s anything further we can assist you with, please don’t hesitate to reach out. Wishing you all the best moving forward. - Amelia M

Response from DeskyFeb 23, 2026

Hey Cindy! Thanks so much for the awesome review! 🎨 We're stoked to hear you're loving the RGB wheels. I hope you are having to most fun rolling around with them! Game changer indeed. 💡 Sorry to hear one of the wheels is a bit stiff - you're probably right that it'll loosen up with use, but if it doesn't sort itself out, definitely give us a shout and we'll help you out. If you're keen to add more fun upgrades to your setup, our accessories collection has plenty more to explore: https://desky.com/collections/accessories Thanks for your support and for calling them the best casters ever! 🚀 Amelia M

Response from DeskyFeb 23, 2026

Hi Gokul, Thank you so much for your continued support! We’re thrilled to hear you decided to add the keyboard tray to your setup, and even happier that it was easy to install and integrates seamlessly with your desk. That’s exactly what we designed it for. It means a lot to know you’re happy with your purchase (again!). If there’s ever anything else we can help you with, we’re always here. Enjoy your upgraded workspace! - Amelia M

Response from DeskyFeb 23, 2026

Hi Viviane, Thank you so much for your kind words! We’re thrilled to hear you’re loving your extra large desk pad , and that it’s hitting the mark on both style and quality 😊 That’s exactly what we aim for. We really appreciate you taking the time to share your experience, and we hope it continues to brighten up your workspace! -Amelia M

Response from DeskyFeb 20, 2026

Hi Sam, Thank you for sharing your feedback, we really appreciate it. It’s great to hear the motor is still running smoothly after 18 months. That’s exactly what we hope for in terms of performance. We’re sorry to hear, though, that the desk surface hasn’t held up as expected. That’s definitely not the experience we want our customers to have, especially with minimal use. We’d genuinely like the chance to look into this for you. If you’re open to it, please reach out to our support team with your order details and a couple of photos of the peeling or marks. We’ll review everything and see how we can help. Thanks again for bringing this to our attention Amelia M.

Response from DeskyFeb 17, 2026

Hi Michelle, Thank you so much for your wonderful review! We’re thrilled to hear you’re loving the flexibility of switching between sitting and standing , and that the operation is smooth and quiet. That’s exactly the experience we aim to deliver! It’s also great to know your delivery was quick and efficient. We know how exciting it is to receive your new desk, and we’re so happy everything went seamlessly. Enjoy your new workspace, and thank you again for choosing us! 😊 Amelia M

Response from DeskyFeb 12, 2026

Hi Renee, Wow! thank you so much for this amazing review! We’re absolutely thrilled to hear how much you’re loving your new sit-stand desk. It’s especially great to know it’s making a real difference during those long 8+ hour workdays. That’s exactly what we designed it for, to support you comfortably throughout the day. We’re so glad the presets are easy to use, the center curvature is helping with ergonomics, and that being able to customize the height has made a positive impact on your back. That’s wonderful to hear. And we have to agree. it does look pretty gorgeous too 😊 We’re excited that you’re planning to add accessories! If you ever have questions or want recommendations, we’re always here to help. Thank you again for your support and for sharing your experience, it truly means a lot to us. - Amelia M.

Response from DeskyFeb 6, 2026

Hi Austin, We’re really sorry to hear about your experience and truly understand how upsetting and frustrating this must have been, especially after your order was processed, charged in full, and partially delivered without issue. That’s not the experience we want for any of our customers. While our verification procedures are meant to protect our customers, we acknowledge that the situation was handled in a way that caused unnecessary stress and inconvenience, and we sincerely apologize for that. Your concerns are completely valid. We want to reassure you that you are now in direct contact with our Customer Service Manager, who is personally overseeing your case and working to bring it to a fair and timely resolution. Your feedback has also been shared with our team so we can continue improving our processes and communication. Thank you for taking the time to share your experience, we genuinely appreciate it and the opportunity to do better. - Amelia M