DeskyReviews of desky.com

I purchased a Desky chair and upon arrival the "pebbled" grey was more of a black chair than grey. I immediately contacted Desky and they said they would exchange the chair but I had to pay $78 in return shipping fee's. I was able to negotiate a fair $40 return fee. Desky sent the return shipping label as well as scheduled the pick up. I sent the chair back on 108/26 and the warehouse received it 10/12/26. I followed up and asked when I would receive my exchange and I was told as soon as the chair was inspected. I never even took the chair out of the box so I assumed the inspection would be fairly quick and easy. On 10/21/26 I receive an email from Desky asking me if I still plan to return the chair telling me it's still an open return. I reply with the tracking information as well as Desky's email showing THEY scheduled the pick up. I receive a reply that they will look for the chair and it may take up to 30 days. Not addressing any of my concerns. This company is unbelievably disorganized and extremely disappointing. I would NEVER recommend them nor would I ever order from them again. At this point I told them I don't want an exchange and I want a full refund. And side note, don't be fooled by their "30 day satisfaction guarantee" because all that means is that they'll take the chair back as long as it's in perfect condition in their original box and shipping material but still make you pay an outrageous return shipping fee. This company is such a disappointment.

SCAM ALERT! I bought $4k of office equipment and wish I didn't. One of the chairs was faulty so i tried to return it after 5 months. Was told the returns policy cuts off after 7 days and it must be returned in original packaging. Returned it to their warehouse, and was told it was never received. Was promised to have a refund in 24 hours... 6 days ago. Currently being stonewalled. Beware of this company's shady tactics. They're not trustworthy.

Il est encore plus beau en vrai que sur la photo! Et le mécanisme semble de grande qualité. Il fonctionne super bien pour passer de la position assise à debout. On l’adore!!!

Very disappointed with Desky’s delivery communication and customer service. Desky advertises same-day dispatch for orders placed before 12 pm. I ordered at 7:30 pm on Tuesday, so I expected dispatch on Wednesday. I received a tracking number showing an estimated delivery date of Thursday, 8 October. As the delivery required a signature, I arranged to be home and waited all day. With no tracking updates, I emailed Desky at 12:32 pm to ask whether the delivery was actually coming. Their response said my order had been dispatched the previous afternoon, but that tracking would only update once the manifest was completed and the parcel was scanned into the courier’s depot that day or night. This did not answer whether I needed to keep waiting at home. I replied asking about the uncertainty and received no further response. At 9:50 pm, the tracking still showed that the item had not been picked up from the warehouse. I also contacted the courier directly, who confirmed they did not have the item. That directly conflicts with Desky’s statement that it had already been dispatched. I understand that delivery estimates can change. What frustrates me is being given an estimated delivery date for a signature-required order, spending an entire day waiting, and then discovering the courier does not even have the product. Creating a tracking number is not the same as handing an order to a courier. Desky needs to provide accurate dispatch information, realistic delivery estimates and proper follow-up when customers raise concerns. Based on my experience so far, the delivery process and customer service have been extremely disappointing.

Great chair and serivce

Great experience with the laptop mount. Will try the monitor arm this time.

I went there looking for relief of lower back pain and the strain of my neck from the constant sitting in a regular chair for countless hours. The sale caught my eye of the Desky Zero Standing Desk Converter in which allows me to alternate my position. The Desky Evoque Low Back Office Chair grabbed my eye for comfort, overall quality, and they come in so many different colors (also on sale). I wanted to relieve the pain and trade it for comfort. If yoou're looking for high quality and great customer service you will not be disappointed!

The Desky price on the website does not include GST, so do not be surprised to see 10% more after the checkout page; this is not right and must be investigated by the ACCC. P.S. The company has just tried to get this review taken down. Nice try, guys! I have screenshots showing the desk advertised at $765. But as soon as I add it to the cart and proceed to checkout, the price jumps to $910.