DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comDec 2, 2020

Hello NH, We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and the inconvenience it has caused you. Thank you for taking the time to write about us. We are always delighted to hear from a happy customer! We look forward to serving you again soon!

Response from DesignerOptics.comNov 20, 2020

Hello Jennifer, We are very sorry that you did not receive your order in a timely manner. We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. The demand for the product truly exceeded our expectations, leaving our stock depleted. We’re so sorry for the delay and the inconvenience. Kindly let us know if you have any other concerns or questions through email support/chat.

Response from DesignerOptics.comOct 24, 2020

Hello Carlito! We are very sorry that you did not receive your order in a timely manner. We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you, we are happy to hear that you enjoyed your purchase . We look forward to serve you better in near future. Thank you!

Response from DesignerOptics.comOct 24, 2020

Hello Griselda ! We Deeply apologies for the inconvenience caused. If there is any issue related to your lens kindly send us back we will send it to our lab for re inspection for the glasses, if our experts find any difference in your lenses as per your prescription we will correct your lenses and will send it back to you. We'd be happy to look into the matter and try to rectify the situation.

Response from DesignerOptics.comOct 24, 2020

Hello Clark! Sorry for the delay caused and Thank you so much for taking time to provide feedback. We are so delighted that you have rated our services as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Response from DesignerOptics.comOct 24, 2020

Hello M! We are so sorry to hear that your experience was less than ideal! We would like to apologize for the poor service/product you encountered and for the mistake by our side. We have made customer satisfaction our main priority. If you could give us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation.

Response from DesignerOptics.comOct 24, 2020

Hello Glo! We apologize for the Inconvenience, If there is any issue related to your lens kindly send us back we will send it to our lab for re inspection for the glasses, if our experts find any difference in your lenses as per your prescription we will correct your lenses and will send it back to you. Please do let us know if we may can assist you further.

Response from DesignerOptics.comOct 24, 2020

Hello Nancy! We are delighted that you loved your purchase with us. We are Sorry for the misconception you may had. We would never advertise "in stock" on any item that it's not in stock. The most we advertise is expected delivery dates based on what manufacturer's tell us. We don't get eta as when its going to available. we are going to take steps to ensure that this situation does not happen again.