DesignerOptics.comReviews of designeroptics.com

I ordered prescription eye glasses on October 4th. They charged my credit card almost immediately. It is now October 22nd and I still have not received my glasses. Trying to communicate with this company but it is nonexistent on their end. I have tried calling (states closed for the Jewish holiday and will re-open October 4th then disconnects. It is October 22nd and still closed?), emails have not been answered and the chat on their site only gives a programmed response and nothing after that. I would stay far away from this company. They had no problem taking my money and I still have no glasses. I am going to tell everyone that I know and leave reviews in as many sites as I can warning people to not do business with this company. Ridiculous.

I had placed my order almost 3 weeks ago on 23rd September however I still haven’t received my eye glasses. When I contacted customer service I was informed that my order will ship on 4th October however it still hasn’t shipped. 3-4 weeks is a really long time to wait for simple single prescription eye glasses. In case you want your order before 1 month you should probably order it from another website which is reputable.

Absolute crap outfit operating out of a grubby storefront in Brooklyn. Ordered sunglasses on a Sunday with 2-3 day lead time for shipping. Got several emails about how my order was processing, it's been delayed, they were coming from another warehouse, it will ship next week, blah, blah, blah. Even as I am writing this review the website still indicates 2-3 day shipping time Here's the real situation: they float your money well beyond the intended shipping time which is a questionable business practice. They make excuses that the manufacturer experienced delays sending the merchandise (so it's not retailer's fault) and they have a long record of poor feedback for fulfillment/refund issues. BEWARE

I ordered a pair of sunglasses 2 weeks ago, and I haven’t heard from them since then! They took my money, and disappeared! Im never buying from them again! I would appreciate a call back, an update email, or my money back. UPDATE: It has been a month, and I have not received my order.

Ordered sunglasses two weeks ago, still hasn't been shipped!

they took my money for 2 pair of glasses and only sent one. customer service is non-existent, now I have to go through paypal for a complaint and charge-back. once they have your money it's difficult to get you glasses

Honestly I wish there was a zero star rating these people have bad customer experience I ordered spectacles from them and they were to arrive in 10 days when I check my shipping they say acceptance pending for over a month now I got feed up and requested a refund still to this day they refuse to give me my money back nor have they replied my emails in over 3 days!

Extremely sorry company...Without a doubt a scamful enterprise.. I have ordered 4 sunglasses. 4 pair. One was immediately cancelled. 1 arrived 3 days ago. I'm still waiting on the others to arrive. It's been a month. I'm such an dope, I paid quite a bit extra to have them sent 2nd day air.... I still get their pop up ads for the specific pair of Oakleys that they canceled because of being discontinued.... Total rip off.... Bryan Rogers from Arizona USA