Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on
DesignerOptics.com (designeroptics.com) has 3,497 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Tamhara de la R.
Very poor product for the high price. Not even in a case. Not purchasing ever again.
Response from DesignerOptics.comOct 28, 2020
Hello Tamhara, We are sorry we let you down. Please accept our apologies. Every product comes along with original cloth and case. Kindly provide us further details along with your order number through email support/chat, We'd look into the matter and try to rectify the situation.
James M.
I still haven’t received my order and it’s been weeks
Response from DesignerOptics.comNov 2, 2020
Hello James! We would like to apologize for the delay in delivery of the product, We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. Kindly let us know if you have any other concerns or questions through email support/chat.
Kevin R.
Very Slow to deliver, no customer support other than email with a person that is a uninformed person even after you give them the order #
Response from DesignerOptics.comNov 2, 2020
Hello Kevin, Thanks for letting us know, We are sorry we let you down. We completely understand your disappointment. Please accept our apologies. Please let us know if you have not yet received your order or any other concerns or questions through email support/chat.
Mary Alice Y.
I paid for 2 day shipping & still have not heard anything as far as my order. I payed alot of money & I am very unhappy! Places have been opening up slowly. This is unacceptable!!!!!!
Response from DesignerOptics.comOct 30, 2020
Hello Mary, Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. And apologies for the delay, Due to the current situation we had many products backordered from the manufacturers and these are beyond our control. As delays may sometimes occur, we do try our utmost to have our customer updated at all times.
Pam
I am very disappointed with Designer Optics. I placed an order on May 12th however when I received the merchandise on May 18th, the order was completely wrong. They sent the wrong sunglasses. I immediately requested a refund. This was my first time ordering from Designer Optics and it will be my last time ordering from them.
Response from DesignerOptics.comOct 30, 2020
Hello Pam, Thanks for letting us know, We are sorry we let you down. We completely understand your disappointment. Please accept our apologies. To fix this situation, If you could give us further details along with order number through email support/chat, We'd be happy to look into the matter and try to rectify the situation.
Judy P.
Recieved ,thanks
Response from DesignerOptics.comNov 2, 2020
Hello Judy! We are very sorry that you have not yet received your order. Kindly provide us further details along with order number through email support/chat, We'd be happy to look into the matter and try to resolve the situation.
Lovie
Yes I received my order but they are not wearable the lens is popping out the frames meaning the frames is too small for the lens and the designer piece on the side is missing I would like to either exchange or have a refund
Response from DesignerOptics.comOct 28, 2020
Hello Lovie, Thank you for contacting us about your defective glasses you received, We are truly sorry that it did not work as promised. We also apologize for any inconvenience that this has caused for you. As per our company policy if you are not satisfied with your product you can return the product within 14 days of delivery of order either for refund or exchange.
Antonio V.
I placed an order of Gucci sunglasses for my wife for Mother’s Day on May 6 and still haven’t heard anything that the glasses has been shipped!?
Response from DesignerOptics.comNov 2, 2020
Hello Antonio! We are very sorry that you have not yet received your order. Kindly provide us further details along with order number through email support/chat, We'd be happy to look into the matter and try to resolve the situation.
