DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comOct 28, 2020

Hello Mirka, We are sorry we let you down. Please accept our apologies .Our products go through several quality control checks before they are delivered to customers. However, this one regrettably slipped past those checks and failed to live up to our standards. As per our company policy if you are not satisfied with your product. You can return the product within 14 days of delivery of order either for refund or exchange. Thank you

Response from DesignerOptics.comOct 29, 2020

Hello Demetrius, Thank you for your feedback and We would like to apologize for the inconvenience. You received an automated mail from our side. Kindly contact us directly in the future if this or another issue arises again and We are going to take steps to ensure that this situation does not happen again.

Response from DesignerOptics.comOct 28, 2020

Hello Marlinne, We would like to apologize for the trouble you had to go through due to our mistake. We are going to take steps to ensure that this situation does not happen again. Kindly provide us further details along with order number through email support/chat, We'd look into the matter and try to resolve the situation.

Response from DesignerOptics.comOct 29, 2020

Hello Andrea, We would like to apologize for the delay in delivery of the product, We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. Kindly let us know if you have any other concerns or questions through email support/chat.

Response from DesignerOptics.comNov 2, 2020

Hello Paul! We would like to apologize for the poor service you encountered and very sorry to hear that you had trouble with the delivery of your package. If you do not have your package by now kindly provide us further details along with order number through email support/chat, We'd be happy to look into the matter and try to rectify the situation.

Response from DesignerOptics.comOct 30, 2020

Hello Monica, We are very sorry that you did not receive your order in a timely manner. The demand for the product truly exceeded our expectations, leaving our stock depleted. We’re so sorry for the delay and the inconvenience. Please let us know if you have not yet received your order or any other concerns or questions through email support/chat.

Response from DesignerOptics.comNov 2, 2020

Hello Raequan, We want to sincerely apologize for the negative experience that you had due to delay in delivery. Due to the current situation we had many products backordered from the manufacturers and these are beyond our control. As delays may sometimes occur, we do try our utmost to have our customer updated at all times

Response from DesignerOptics.comNov 2, 2020

Hello Zenobia! We are very sorry that you did not receive your order in a timely manner. We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. Please let us know if you have any other concerns or questions through email support/chat.